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Banking Customer Support Officer Klcc Region

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Times Consult Full time

Basic salary up to 3,8K + various allowances + good benefit

Monthly intake and immediately interview arrangement

Walking distance from main LRT

Contact Centre Environment (24x7) with training provided

5 working days per week & work from office

Degree fresh graduate with completion letter/final transcript are welcome to apply

Responsibilities:

  • Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Respond to customers on timely manner while following standard operating procedures.
  • Comply with Bank's policies and available procedures/guidelines to ensure safety and security of the Bank and customers' assets are maintained.
  • Strive to achieve key performance indicators.

Requirements:

  • Ability to work under pressure and independently.
-
Willing to work on 24/7 rotational shifts and weekend
:

  • Strong command of spoken and written English.

Salary:

RM3, RM3,700.00 per month

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • Day shift
  • Evening shift
  • Weekend jobs

Education:

  • Diploma/Advanced Diploma (required)

Shift availability:

  • Overnight Shift (required)
  • Night Shift (required)
  • Day Shift (required)