Reservation Supervisor

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

Duties & Responsibilities


To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.


Product Knowledge:

  • Reports to Reservation/E-Commerce Manager
  • To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and statistics)
  • To lead Reservations Agent's Team and ensure their tasks are carried out efficiently.
  • To work closely with other department especially Front Office and Sales department on request of bookings or special arrangement from guests or group
  • To be wellversed in all reservations handling and process, understand room inventory control and proficient in operating the various reservations systems
  • To be familiar with hotel's policies and procedures (SOP).
  • To be wellversed with the facilities and services offered by the hotel and ability to upsell
  • To "master" the room product in terms of rates, room details.
  • To be well knowledge of Rates Structure corporate, government, travel agent, OTAs rates and etc. in order to provide accurate deals / packages to guest.
  • To be familiar with the hotel's credit policies to effectively handle and process billing requirements.
  • To carry out any ad hoc tasks or additional duties given from time to time by the Management.

Benefits

  • 5 days week work
  • Inpatient and Outpatient Medical Coverage
  • Term Life Insurance Coverage
  • Dental Allowance
  • Meal provided
  • Uniform Provided
  • Additional Leave
  • Performance Incentive
  • Career Growth Opportunities

Remarks:
**Please state Expected Salary in your Resume

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Holidays
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

  • Reservation Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservations Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservation Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...

  • Reservations Sales Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new...

  • Reservation Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Planet Mentari Sdn Bhd Full time

    Provides overall leadership and guidance to the housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, gives training for newly recruited employees, audits and inspects housekeeping personal work assignments, and requisitions supplies. Take care of the budget and budget control for the department. To have a wide...

  • Supervisor-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo ReservationsUbicación Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado equivalente de un programa...

  • Supervisor-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo ReservationsUbicación Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado...

  • Supervisor-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo ReservationsUbicación Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o...

  • Supervisor-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Reservations**สถานที่** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia ดูบนแผนที่**ตารางการทํางาน**...

  • Reservations - Agent

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservations Agent

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Additional Information Malaysian OnlyJob Number Job Category ReservationsLocation Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservations Agent

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservations Assistant

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Assistant

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Coordinator

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Additional Information (Malaysian Only)Job Number Job Category ReservationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Supervisor-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **İş Numarası** **İş Kategorisi** Reservations**Lokasyon** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia HARİTADA GÖRÜNTÜLE**Çizelge** Full-Time**Uzakta mı bulundu?** N**Konum değişikliği mi?** N**Pozisyon Türü** Non-Management- Marriott International, fırsat eşitliği...

  • Supervisor-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Reservations**الموقع** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع...

  • Supervisor-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** **Catégorie d'Emploi** Reservations**Lieu** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementQUALIFICATIONS RECOMMANDÉESNiveau d'études: Diplôme d'études secondaires ou...

  • Clerk-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo ReservationsUbicación Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado equivalente de un...

  • Clerk-reservations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo ReservationsUbicación Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o...