Reservations Agent

Job Descriptions:- Ø Strong customer service skills and able to maintains highest standard of professionalism and attitude with guest, bookers, group, travel agents and internal room reservation related matters.Ø Processes reservations by mails, telephone, fax or central reservation system with upmost accuracy and attention to detail.Ø Ensure prompt and...

DutiesHandling advance room reservations determining availability, quoting rates documentation of reservation. In addition, be able to monitor and control during a high occupancy stage that all reservations are "Guaranteed" by a form of payment approved by the Hotel. Ensuring that all correspondence to Guest has clarity that a full charge will be levied if...

Job Number Job Category ReservationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

Additional Information Malaysian OnlyJob Number Job Category ReservationsLocation Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax,...

Job Summary:Reservation Agent plays a crucial role in the hospitality industry by managing the reservation process for guests. The job is responsible for handling reservation requests, assisting guests with booking accommodations, and providing excellent customer service. Confirm reservations and inform guests about the terms and conditions. Provide...

Duties & Responsibilities:You will be responsible for the accurate recording and processing of all reservations. Maximisation of room sales through pro-active selling techniques. Maintain an up-to-date knowledge of the hotel and its room rates, promotions and facilities.Top priority is to telephone courtesy and service consistent with the standard and...

Familiar with hotel product knowledge and activities. Maximize room sales and revenue for the hotel, prioritizing upselling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 35 daily, making sure the guest information, requirements and price...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. To lead Reservations Agent's Team and ensure their tasks are carried out efficiently. To work closely with other department especially Front Office and Sales...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...

SummaryCome and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

ELSE KUALA LUMPURJob title: Revenue & Reservation ExecutiveDepartment: Sales & MarketingReport to: Revenue ManagerPosition Summary: The Revenue & Reservation Executive is responsible for the hotel reservation & partly of revenue in the absent of Revenue Manager. To assist Revenue Manager in ensuring rates, inventory and revenue are place correctly in order...

To confirm reservations for rooms according to the room's availability. Accord the rates that are currently in effect and arrange the billing according to the hotel procedures. To handles all group tours/ conventions including the rooming list. To record all reservations neatly and accurately on prescribed forms. To neatly file all updated correspondence. To...

Maximisation of room sales and revenue for the hotel- supervise the taking of reservations and operates systems in accordance with minimum company standards. Ensure the department operates with a sales attitude and all personnel are aware of sales opportunities with the hotel which assist with the maximum of revenue. Ensure commercial management techniques...

Requirements: 1) Excellent knowledge of computer reservations systems, GDS systems, and b2b travel business 2) Experienced with Ticketing agent/Reservation and Strong sales skills and commercial understanding. 3) At least 1-3 years of working experience in the related field is required for this position 4) Able to work flexible hours to complete work demands...

Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

Additional Information (Malaysian Only)Job Number Job Category ReservationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or...

Position: GUEST SERVICES CENTER AGENT - RESERVATIONS (Full time #535640)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaThe Guest Services Center Agent will report to the Guest Services Center Manager and forms part of the Front Office team who collectively deliver exceptional guest experiences. Delivering Mandarin Oriental...

*Make booking for a guest.*Attending inhouse guest request.*Fresh graduates are encourage to apply.Job Types: Full-time, Permanent, Fresh graduateSalary: From RM2,200.00 per monthBenefits: Free parking Health insurance Meal allowance Opportunities for promotionSchedule: Day shiftSupplemental pay types: Attendance bonus Tips