Reservation Officer

DutiesHandling advance room reservations determining availability, quoting rates documentation of reservation. In addition, be able to monitor and control during a high occupancy stage that all reservations are "Guaranteed" by a form of payment approved by the Hotel. Ensuring that all correspondence to Guest has clarity that a full charge will be levied if...

1. Reports directly to the Reservations / Revenue ManagerMake reservations for the guests from all segments, ie. Corporate, Wholesale, OTA, Group, Long-stays, etc.Provide customer service support with the highest standard of professionalism as you navigate through the guests' requestsSell additional services and upselling of the Hotel's products and...

Job Description: To handle FIT Hotel room reservations. To upsell and cross sell alternate room category to help grow business. To monitor on room availability in order to avoid overbooked situation.Job Requirements: Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. At least 1year working experience in a related...

To confirm reservations for rooms according to the room's availability. Accord the rates that are currently in effect and arrange the billing according to the hotel procedures. To handles all group tours/ conventions including the rooming list. To record all reservations neatly and accurately on prescribed forms. To neatly file all updated correspondence. To...

SummaryCome and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. To lead Reservations Agent's Team and ensure their tasks are carried out efficiently. To work closely with other department especially Front Office and Sales...

Job Summary:Reservation Agent plays a crucial role in the hospitality industry by managing the reservation process for guests. The job is responsible for handling reservation requests, assisting guests with booking accommodations, and providing excellent customer service. Confirm reservations and inform guests about the terms and conditions. Provide...

Provides overall leadership and guidance to the housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, gives training for newly recruited employees, audits and inspects housekeeping personal work assignments, and requisitions supplies. Take care of the budget and budget control for the department. To have a wide...

Come and join us in our journey as We Care For People So They Can Be Their Best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt Place Kuala Lumpur, Bukit Jalil - marks the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the southern corridor...

Role: Customer Service Representative (Reservation) Language: JapaneseStart Date: 5th July & 6th Sep Location: Kuala Lumpur Salary: RM 6000 to RM 7000 Language Allowance: RM 1500 KPI Bonus: Up to 16% Education: Fresh Graduates welcome Experience: Preferred, not mandatory Shift: 07:00am to 10:30 pm (Shift based) Assist customers with reservation inquiries...

TOUR OPERATION OFFICERLocation: Cheras, SelangorResponsibilities: Arranging and making reservations for booking confirmations Collaboration with overseas agent for the request on hotel reservation, transfer & etc Good negotiation skill with ground operator agentsRequirements: At least 1 year(s) of working experience in the related field is required for this...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company.Responsibilities: Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys and log...

Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Manage online and phone reservations Inform customers about payment methods and verify their credit card data- Register guests collecting necessary information (like contact details and exact dates...

Takes care of the arrival and departure processes for guests in compliance with internal procedures. Maintains excellent relations with the welcomers, ensuring their activities complement each other. Informs guests about the formalities, any particular conditions relating to their stay and the services available. Handles phone calls Passes on information as...

Front Office Receptionist is responsible for providing a welcoming and efficient experience for guests from the moment they arrive at the hotel.The job description may include the following duties and responsibilities:1.Guest Services: Welcome guests as they arrive at the hotel. Check guests in and out, ensuring a smooth process. Provide information about...

FunctionResponsible in the overall care, hospitality and service given to our customers through out their stay.Duties & ResponsibilitiesMaximization of room sales and revenue for the Hotel.Ensure our customers receive a fast, efficient check-in and check -out.Ensure all customer queries or requests are handled in a polite and efficient manner.Be conversant...

To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. Book transportation, make hotel reservations and collect payment/fees Execution of paperwork (from quotation, reservation, payment follow up to invoicing). Liaise with tour guide, handling claim etc Deal with occurring travel problems, complaints...

Reception Duties: Greet visitors and provide a warm and professional welcome. Maintain the reception area's tidiness and ensure it reflects a professional image. Schedule appointments, meetings, and conference room reservations. Coordinate and distribute incoming and outgoing mail and packages.Administrative Support: Coordinate and perform administrative...