Reservation Agent

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Dorsett Hartamas, Kuala Lumpur Full time

Job Descriptions:
- Ø Strong customer service skills and able to maintains highest standard of professionalism and attitude with guest, bookers, group, travel agents and internal room reservation related matters.

Ø Processes reservations by mails, telephone, fax or central reservation system with upmost accuracy and attention to detail.

Ø Ensure prompt and accurate responses to all incoming correspondence pertaining to room reservations,


Ø Responsible to follow-up on payment bookings, keep records on reservation traces daily and ensure proper filling for booking correspondences.

Ø Adhere to all company credit policies to ensure all revenue expected will be received

Ø Performs other duties as and when required.

Ø At least 1 year(s) of working experience in the related field is required for this position.

Ø Good spoken and written communication abilities in Bahasa Malaysia and English, Mandarin is an added advantage

Ø Able to work independently and with minimum supervision

Ø Pleasant with positive attitude

Salary:
RM1, RM2,100.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or willing to relocate with an employerprovided relocation package (required)

Experience:

  • Customer support: 1 year (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)
Application Deadline: 07/27/2023

Expected Start Date: 08/01/2023
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