Executive, Life Branch Operations

1 week ago


Ipoh, Perak, Malaysia Allianz Malaysia Full time
29349 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent

Job Summary


A one stop service solution by providing efficient service, understanding of customer needs and expectations as well as seamless operations for all walk-in customers for General and Life Insurance under One Allianz Customer Service.

Assist branch manager/operations manager for overall branch operations and administration. Responsible for decentralization of services by actively promoting services to agencies and policyholders.

Key Responsibilities

  • Maintain broad knowledge of AGIC and ALIM products and services
  • To ensure issuance of Motor and Non-Motor Insurance according to company guidelines
  • To ensure payments are collected on Cash Before Cover (CBC) for walk in customer and official receipt is issued upon payment received.
  • Handling and control daily collection, balancing and reconciliation for life insurance:
  • Daily banking
  • Prepare and submit Adhoc report within turnaround time (TAT)
  • Safekeeping of collection, cash float and security documents
  • Receipt issuance
  • Returned cheque handling
  • Decentralization of policy servicing (BPM, financial & nonfinancial policy changes and reinstatement) and decentralization of claim BPM.
  • To ensure the adhoc report and petty cash report are submitted to Account Department on time
  • To ensure compliance of FSA 2013, branch SOPs, guidelines & policies issued by relevant bodies.
  • To safeguard assets and promote efficient utilization of resources.
  • To ensure required licenses are renewed and displayed at designated place.
  • Overall Responsible for security of the branch and collection.
  • To ensure Money Insurance is reviewed
  • To ensure that services standard is achieved
  • Collaborate and exchange best practices among team members from time to time
  • Undertake other duties and assignments assigned by Superior/Branch Manager and when required

Key Requirements

  • Possess good interpersonal and communication skills
  • Able to work under pressure and adapt well to fast paced environment.
  • Able to travel within Northern Region for branch back up support

- _Language
  • English, Mandarin (preferred)_
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.

We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.


Note:
Diversity of minds is an integral part of Allianz' company culture.

One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies.

Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.


Job Level:

Entry Level

Location:

  • IPOH, 08, MY
    Available until:
31/08/2023

Area of Expertise:

Customer Services & Claims

Unit:

Allianz Malaysia

Employing Entity:

Allianz Life Insurance Malaysia Berhad

Job Type:

Full-Time

Remote Job:

100% on-site

Employment Type:

Permanent

ID:

29349

  • Ipoh, Perak, Malaysia Allianz Full time

    Customer Service Executive, Ipoh Branch44290 | Operations | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob SummaryKey Responsibilities Facetoface customer service to Life and General insurance policyholders Complaint handling and escalation Premium collections, reconciliation and banking Decentralization of policy servicing...


  • Ipoh, Perak, Malaysia Allianz Malaysia Full time

    44290 | Operations | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob SummaryKey Responsibilities Facetoface customer service to Life and General insurance policyholders Complaint handling and escalation Premium collections, reconciliation and banking Decentralization of policy servicing Attending to enquiries and appeals from Life...

  • Branch Manager

    1 week ago


    Ipoh, Perak, Malaysia Affin Bank Full time

    Branch ManagerCreate the future with Affin You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.JOB PURPOSEManaging and overseeing branch personnel,...

  • Branch Mgr

    1 week ago


    Ipoh, Perak, Malaysia RHB Banking Group Full time

    Working Hour Regular Hours Monday Friday Business Area Investment Banking Location Malaysia Perak DescriptionPrimary Objective: Oversee the branch in all material aspects with emphasis on the profitability and governance in support and contribution to the vision and mission of Retail Securities & Futures and RHB Investment BankKey Responsibilities: Lead...

  • Head of Branch

    1 week ago


    Ipoh, Perak, Malaysia TCIE Full time

    Job Purpose:The main purpose of this job is to lead and oversee the management of both sales and workshop operations for light and heavy commercial vehicles. This role requires leadership in driving sales, managing workshop functions, and leveraging expertise in commercial vehicles. The Branch Manager will be responsible for ensuring the seamless...

  • Branch Supervisor

    1 week ago


    Ipoh, Perak, Malaysia Flash Malaysia Express Full time

    Ø Manage the parcel and cash processing, disbursement and day-to-day routing. To be accurate, reduce the loss and most effective.Ø Manage transportation / distribution routes of branches and solve problems during transportation for maximum efficiency.Ø Manage communication with customers and related people in all communication channels. To give advice and...

  • Operation Executive

    1 week ago


    Ipoh, Perak, Malaysia North-South Transport Sdn. Bhd. Full time

    Workplace will be at branch office, Kemaman, TerengganuA logistics company providing land transport (cargo and road tankers) to collect and deliver liquid chemicals across Peninsular Malaysia and Singapore. The headquarter office and depot is located at Ipoh, Perak. Branches are located at Kemaman, Terangganu and Senai, Johor.Bachelor's or Equivalent


  • Ipoh, Perak, Malaysia Smart Mind Home Centre Full time

    [ Pengenalan ]Smart Mind Home Centre merupakan sebuah syarikat Bumiputera Muslim yang menyediakan perkhidmatan tuisyen dan kelas mengaji secara terus di rumah pelajar di seluruh Malaysia termasuk Sabah, Sarawak dan Labuan.Kami mempunyai rangkaian database klien dan guru/tutor di setiap negeri. Oleh itu kami memerlukan beberapa orang pengurus bagi menguruskan...


  • Ipoh, Perak, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usThis is a sales role based in our branches and you will report to the Branch Manager.Key Responsibilities- Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals; Develop and schedule sales proposals...

  • Branch Executive

    1 week ago


    Ipoh, Perak, Malaysia Careclinics Healthcare Services Sdn Bhd Full time

    Manage and supervise administrative tasks in the clinic, including patient registration, record-keeping, and billing procedures. Ensure compliance with standard operating procedures (SOPs) established by the HQ. Act as a liaison between the clinic and HQ, communicating operational updates, requirements, and issues. Provide regular reports to HQ on clinic...


  • Ipoh, Perak, Malaysia HSBC Full time

    Job descriptionSome careers grow faster than others.If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest...


  • Ipoh, Perak, Malaysia Wegrow Global Sdn Bhd Full time

    Job Scope for Branch Manager To lead and supervise team To ensure daytoday operations run smoothly To handle customer interactions and inquiries To manage documentationRequirements; Minimum Diploma in any field Strong communication skills Problem solver Critical thinker Can work under pressureTraining will be provided. Willing to travel.Salary: RM1,...

  • Production Operator

    1 week ago


    Ipoh, Perak, Malaysia TST Bioceutical Sdn Bhd Full time

    Preparing for production of healthcare products.TST Bioceutical has been operating for 17 years in the manufacturing industry of nutritional products. Being one of the largest manufacturers, TST Bioceutical strives to become a leader in this revolutionary sector, offering healthcare products and herbal food of superior quality to create a better quality of...

  • Sales Executive

    1 week ago


    Ipoh, Perak, Malaysia Staffing360 Sdn Bhd Full time

    Description :Responsible for promoting Bancassurance products in Bank branches to existing and new customers.Deliver set targets and performing pre and post sales activities.Maintain cohesive customer relationships by conducting daily customer follow-ups in enhancing business performance.Perform routine administrative functions related to the daily...

  • Process Operator

    1 week ago


    Ipoh, Perak, Malaysia JACOBS DOUWE EGBERTS Full time

    Process Operator (Filling) Operations Ipoh Fulltime Malaysia You are expected to Safely Operates the line (machines) to ensure delivery of output according to quality standards and accountable for core shift \ area KPIs. Contributes to team engagement Implements autonomous maintenance (AM) ensuring area of ownership is within basic conditions.You are the...


  • Ipoh, Perak, Malaysia NEXT LOGISTICS SDN BHD Full time

    required 2 years experience in warehouse operation dutyComputer Literacy in microsoft excel and Knowledge in using WMS systemMonitor daily incoming trucking from Longhaul and transit delivery to outlet in perakArranges and executes process to ensure all customer requirements are identified, communicated and documented.Maintains relationships with plant...


  • Ipoh, Perak, Malaysia Circular Agency Sdn. Bhd. Full time

    Working Place : Kemaman, Terengganu (Branch) Day to day coordination of product delivery, tanker allocation, and managing driversA logistic company providing land transport ( cargo and road tankers) to collect and deliver liquid chemicals across Peninsular Malaysia and Singapore.Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...


  • Ipoh, Perak, Malaysia Chipseng Heng Enterprise Sdn Bhd Full time

    Job Position : Transport Operation Executive Coordination and management of order management Customer Service Create job in system and plan for efficient & profitable operation routing Manage transport operation packaged with different types of transportation Evaluate, monitor and improve delivery performance and handle nonconformance service issues Monitor...


  • Ipoh, Perak, Malaysia Big Pharmacy Full time

    Operations Admin Executive (IPOH GARDEN 2)Job Responsibilities & Duties: Assist in handling day to day administrative tasks of the outlets Follow up with internal and external parties on operations matters Compile data, reports and other required info for operations need Keep track and ensure timely compilation of stock and collection reports Responsible for...


  • Ipoh, Perak, Malaysia Hovid Berhad Full time

    eCommerce Operations Executive plays the role of key account management & strategic planning, business & relationship development. Bringing company products to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer.Responsibilities: Responsible in eCommerce operations, manage and update website and ecommerce...