Change Coordinator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Elabram Full time
Job Description

Authority

To plan & ensure CR KPI fulfilment.
Drive Clash management independently
To support and implement processes.
Authorized to report CR breach incidences.
To suggest for preventive action for any CR Violation
To act as an Incident Manager if required for WAR room.
Formulate the training requirements for the team

Responsibilities:

Responsible for day-to-day operational performance.
To lead the team as one coherent unit and deliver as per SLAs.
Planning for and ensuring team members' competence enhancement.
Ensuring KPI / SLA Fulfilment related to change management.
Review of Performance Metrics for the shift resources and implementation of Corrective & Preventive actions if required.
Ensuring high motivation level of team resources.
Participates in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.

To be able to interface with Interface with the other organizational entities like FSO, DPO, Projects, 3PP, Customer Support, Customer etc.

To handle and analyze change request and recommend timely actions to ensure Change management KPI fulfilment.
Regular follow up on the Change request with relevant departments working on it as per the process.
Managing War-room from L1 side, creating chronology and initial change reports daily/weekly & monthly.
Requirement

Qualification


2 years - 3 years Telecommunication related to Change Manager experience (e.g., understand changes, change planning, govern changes till successful execution).

3 years - 5 years Telecommunication/IT related to change executer for any domain Core/RAN/TxN will be added advantage.

Qualifications:
Min Degree in Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering.

Skills Required

Certifications:
Any Certification related to Telecom shall be an added advantage.

Technical and/or functional skills:
GSM & CDMA Knowledge, Telecom Service Network, Service Application characteristics, Implementation & integration of processes. People Management, Interpersonal skills, Customer Relationship Management.

Leadership skills:
People Management, Leader attributes.

Language skills:
Proficiency in Written & Spoken English & Malay.

Values and behaviors:
Ericsson Core Values, Honesty, Integrity, Positive Attitude, Ability to handle pressure & work in a tough environment.
Knowledge of programming language like SQL, Perl.

Behavior Competencies:

Customer Focus.

Customer First:
anticipate customer and market requirements and adapt to their needs. Understand your customers, anticipate their needs and exceed their expectations.
Execute swiftly, right first time.
Accountability - be responsible for impact of your actions, deliver on your commitments.
Teamwork.

Contribute to the creation of an environment in which team/ individuals are empowered to innovate, make decisions and take action.

Use diversity as a strength, ensure equal opportunities and listen to the views of others whilst offering productive feedback.
Determination.
Passion to win, strive for high achievement.

Courage - Has the confidence to challenge existing processes or procedures and suggest new ways of working that end up in improved delivery performance.

Fluent in written and spoken English.
Job Information
Industry

NORMAL
Employment
Position Level
Coordinator
Working Hour
Language
English, Melayu
  • Change Coordinator

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hitachi Careers Full time

    We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable...

  • Change Coordinator

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hitachi Careers Full time

    We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable...

  • Change Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Elabram Systems SDN BHD Full time

    Authority To plan & ensure CR KPI fulfilment. Drive Clash management independently To support and implement processes. Authorized to report CR breach incidences. To suggest for preventive action for any CR Violation To act as an Incident Manager if required for WAR room. Formulate the training requirements for the teamResponsibilities Responsible for...

  • Change Management

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Skill Quotient Resources Sdn Bhd Full time

    Has at least up to 4 years working experience in; Develop and provide guidance and oversight on Change Management strategy, plan and approach based on the project/change scope, objectives, and the impacted endusers. Responsible to integrate change management plan into overall project roadmap. Develop and execute the Stakeholder List and Analysis Report...

  • Change Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Emantisit Full time

    We are hiring for Change Manager for one of our clients in Malaysia - Onsite.Please find the details below:Open for Local Malaysians OnlyJob Type: 12 months extendable contractChange ManagerExp 10 yearsBudget RM 10,000Work Location KLCCWork Mode Onsite Fulltime Scope of Work Developing and leading the execution of the strategic roadmap for the Modules Change...

  • Change Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Skill Quotient Resources Sdn Bhd Full time

    Working location: KL Sentral, Kuala Lumpur, MalaysiaJob Type: Freelance (2-3 months contract)OverviewThe Change Manager is responsible for overseeing and managing the process of implementing changes within the IT infrastructure and service management environment. This role ensures that changes are efficiently and effectively managed to minimize disruption to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    Purpose of Role:The role of a Change Management (CM) Consultant is to facilitate and support individuals through transitions within an organization. The consultant plays a crucial part in helping organizations navigate change, be it technological transformation, process improvement, or structural reorganization. Specifically, they ensure the seamless...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour Regular Hours Monday Friday Business Area Operations Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Coach and Up-Skilling Chapter Member(s) in other squads within CX on the work approach and best practices or standards (i.e. "HOW") of their respective chapter discipline in order for the Chapter Member(s) to execute their respective...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

    Job descriptionBusiness: Markets & Securities ServicesOpen positions: 1Role Title:Clearing & Futures Change Business Analyst**Global Career Band: 5Location _(Country / City )_:Kuala Lumpur, MalaysiaRecruiter Name:Nur Amaliana Nasrudin**Why join us?Strategy and Change is a dedicated team of 'change experts' that help design, shape and implement strategic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Finexus Sdn Bhd Full time

    Responsibilities Project Coordinator responsibilities include working closely with our Project Manager and software development team to prepare comprehensive action plans, including resources, timeframes and budgets for projects. Tracking project schedules and deadlines Schedule, attend meeting and meeting minutes preparation Manage project changes, ensuring...


  • Kuala Lumpur, Kuala Lumpur, Malaysia bp Full time

    Job summaryEntity:FinanceJob Family Group:Business Support GroupWe are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We...

  • Bim Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia CHINA STATE CONSTRUCTION ENGINEERING (M) SDN BHD Full time

    A BIM Coordinator is responsible for coordinating the Building Information Modeling (BIM) efforts of all project teams.The key roles and responsibilities include:Creating, modeling, and revising families and tags in Revit. Extracting schedules/quantities and coordinating with the planning team. Conducting clash detection and 4D / 5D simulations. Liaising...

  • Project Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Tapps Sdn Bhd Full time

    Administer and organize all types of projects; and come up with comprehensive action plans, including resources, time frames and budgets for projects. Perform various coordinating tasks, like schedule, change and risk management, along with administrative duties like maintaining project documentation and handling financial queries. Excellent time management...

  • Casework Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia International Rescue Committee Full time

    The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Associate, Project Coordinator & GovernanceDiscover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and...

  • Project Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Fple Sdn Bhd Full time

    How does this career will benefit you? Fast paced and growing environment. Extremely skilled team that strive for perfection. Outstanding career growth & development opportunities. Provide continuous learning to you by staying ahead with the latest technologies. Competitive salary & work benefit package (eg, subsidy for housing loan, car loan, bonus, dental...

  • Business Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Full time

    1) Assist in the development and implementation of business strategies, goals, and objectives.2) Coordinate and manage projects, ensuring timely execution and delivery.3) Monitor project progress, identify bottlenecks, and propose solutions to overcome challenges.4) Collaborate with cross-functional teams to gather, analyze, and present data-driven...

  • Project Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia ALSTOM Full time

    Req ID:452663At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter mobility...