Tele-sales Executive

2 weeks ago


Subang Jaya, Selangor, Malaysia SF GLOBAL EXPRESS (M) SDN BHD Full time

Job responsibilities:

  • To conduct outbound calls to prospective customers using provided leads or databases.
  • To introduce and promote products or services, emphasizing key features and benefits.
  • To qualify leads by assessing customer needs, understanding their pain points and determining the suitability of our offerings.
  • To maintain a thorough understanding of the products or services being offered.
  • To establish and nurture positive relationships with potential customers.
  • To address customer inquiries and provide relevant information about products or services.
  • To develop and deliver effective sales pitches tailored to customer needs.
  • To overcome objections and highlight the value proposition of our offerings.
  • To work towards and meet or exceed monthly/quarterly sales targets.
  • To update and maintain accurate records of sales activities consistently.
  • To conduct followup calls to leads that require additional information or persuasion.
  • To maintain communication with potential customers throughout the sales process.
  • To collaborate with team members and share insights to optimize sales strategies.
  • To participate in regular sales meetings and training sessions.
  • To gather customer feedback and insights to improve products, services and the overall customer experience.
  • To escalate customer issues or concerns to the appropriate department.
  • To do other tasks as assigned by Superior.

Requirements:

  • Min Diploma or above.
  • Previous experience in telesales or a related sales role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong persuasion and negotiation abilities.
  • Goaloriented with a focus on achieving sales targets.
  • Ability to work well in a team and independently.
  • Familiarity with CRM software and sales tracking tools is a plus.

Pay:
RM3, RM4,000.00 per month
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