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Field Service Technician

3 months ago

Subang Jaya, Selangor, Malaysia Safeguard G4S Sdn Bhd Full time

Purpose of the role:

To carry out pre and post C360 GO-LIVE tasks.

Working Relationships:

Internal:

  • Business Development Unit, Security, C360 Implementation team, ATME, Helpdesk, ATME Warehouse, ATM Operations, CSA, Cash Planning, ESS

External:

  • Riggers, Customer (Retailers or Bankers), Vendors, Suppliers

Key Accountabilities:

1) Pre C360 GO-LIVE tasks:

  • Site survey and create report
  • Staging of machines (whenever required)
  • Installation
  • Training of customer
  • Cash drop test
  • Support GO-LIVE

2) Post C360 GO-LIVE tasks:

  • Preventive Maintenance
  • Second Line Maintenance (24x7 for selected customers)
  • Relocation/Termination

3) Other projects/responsibilities:

  • Standby for C360 events
  • Mass retrofit/inspection on install base
  • Cassette and Lock related projects/tasks (whenever required)
  • Any other initiatives directed by the company's Management

Formal Education:

  • Possess at least a Certificate in Electronics Engineering / Mechatronics Engineering / Computer Engineering / Information Technology

Experience:

  • At least 12 year(s) of working experience in the technical fields (IT, mechatronics maintenance).
  • Preferably past experience related to local financial institutions.
  • Experience of banking selfservice terminals is an added advantage.

Job Types:
Full-time, Permanent

Pay:
RM2, RM3,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Meal allowance
  • Parental leave
  • Professional development

Schedule:

  • Holidays
  • On call
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Experience:

  • Electrical engineering: 1 year (preferred)
  • Mechanical engineering: 1 year (preferred)

License/Certification:

  • Driving License (preferred)

Willingness to travel:

  • 75% (preferred)