Service Delivery Manager

24 hours ago


Subang Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time
{"h3": "Service Delivery Excellence", "p": "At Hemmersbach GmbH & Co. KG, we are seeking a highly skilled Service Delivery Manager to lead our IT service delivery efforts in the APAC region. As a key member of our team, you will be responsible for ensuring the smooth delivery of services, achieving overall customer satisfaction, and driving commercial success.

Key Responsibilities:

* Manage business relationships with key clients in the APAC region
* Develop and implement strategies to improve service delivery processes and outcomes
* Lead technical teams to rectify reliability issues and monitor progress
* Manage budgets and track key performance indicators (KPIs)

Requirements:

* Previous experience in project management and service delivery, preferably in the IT field
* Degree in Computer Science, Management, Economics, or equivalent field
* Strong customer relationship management skills

If you are a motivated and results-driven professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

About Hemmersbach:

Hemmersbach provides IT infrastructure services in over 190 countries with 50 own subsidiaries. We deliver exclusively for leading companies in the IT industry and are committed to making the world a better place through our social purpose initiatives.

Join us in our mission to deliver exceptional service and drive business success.

#J-18808-Ljbffr"}

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