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Japanese Speaking HR
2 weeks ago
- Manage recruitment and post recruitment employee activities
- Meet SLA's around Timeliness and Quality
- Has good communication skills to be able to respond to employees queries through tickets, chats
- Create and SOP and detailed FAQ's around the AS-IS and To-BE benefits process
- Follow compliance and quality guidelines to ensure correct information is provided for all queries.
- Transfer to relevant leads, onshore counterparts for all Tier 2 transactions as per the defined process
- Escalate high priority cases for immediate intervention
Requirement
- Workday HRM experience
- Experience and sound understanding of the
Talent Acquisition, HR processes with minimum 12 years of experience in managing employee queries and transactions. - Passion for delivering great employee experience.
Fluent in English and Japanese.
- Experience working with HR systems (Workday, SF) and workflow systems (SNOW, Zendesk etc) would be added advantage.
- Strong problemsolving skills, ability to manage conflict and attention to detail
Job Types:
Full-time, Permanent, Contract
Contract length: 12 months
Salary:
RM6, RM7,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Overtime pay
Education:
- Bachelor's (preferred)
Experience:
Human Resources: 1 year (preferred)
Language:
- Japanese (preferred)
- English (preferred)
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