Operation Manager

2 weeks ago


Pelabuhan Klang, Selangor, Malaysia Trinity Workforce Solution Full time

Job Responsibilities:

  • Responsible to monitor and manage all the daily operations job flow for import & export shipment of the Group.
  • Help to resolve any branch facing difficulties with Custom & OGAs matter.
  • Provide support to Custom Declaration team, CS & Sales team for any HS code references.
  • Place booking & supervise all delivery & pickup of breakbulk cargo with special equipment transporter.
  • Liaison with CS to advise client on the special requirement during Custom clearance.
  • Update CS & Sales Team on any latest changes by local Authorities & terminals.
  • Attend briefing by statutory & regulatory bodies for latest updates & dissemination of related information.
  • Support to explain to customers on operations matters and meet them upon request by Sales or Customer Service.
  • Perform adhoc duties as per requirement due to last minute planning of shipment.
  • Visit other branch operation teams to observe the job flow smoothness. Any problem or hiccup will try to resolve them immediately. If not, will report to GM for solutions.
  • Report to GM from time to time for any shipments that need special attention or facing difficulties.

Job Requirements

  • At least 10 years of freight forwardingrelated experience including three years in management required
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Extensive knowledge of the principles, procedures, and best practices in the industry.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problemsolving skills.
  • Proficient with Microsoft Office Suite or related software.

Salary:
RM6, RM9,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Logistic: 8 years (preferred)

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