Manager, Servicenow Delivery

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Full time
Are you ready to shape a better tomorrow?_


AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.


If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you.

Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day.

We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Delivery of change and service availability of the AIA ServiceNow platform for all AIA markets.

Support and coordinate in the following areas:

  • Improvements and New solution development
  • New services and products onboarding support and bug fix.
Unleash your potential and join us now

  • Good understanding of ServiceNow architecture and CSDM
  • Design and implement new functionalities using Client Scripts, Business rules and UI Policy
  • Building/Reviewing/Maintaining technical design documents, Operation Manuals.
  • Bug fix and proactive performance improvement initiatives for Platform.
  • Experienced in customization for Catalogue and all ITSM modules.
  • Experienced with creating ITSM/ITOM Reporting dashboards.
  • Proactive monitoring and ensuring security compliance, user access controls.
  • Experience in defining IRE rules, Discovery Patterns and CMDB Classes
  • Code review and deployment, update sets creation.

Attractive benefits provided:

  • Medical insurance
Work life balance

Hybrid working arrangement

Learning & development

LI-DNI

LI-DNP

  • Build a career with us as we help our customers and the community live healthier, longer, better lives._


  • Kuala Lumpur, Kuala Lumpur, Malaysia ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    JDAs a ServiceNow Solution Lead, you will be responsible for leading the design, development, implementation, and maintenance of ServiceNow solutions to meet the organization's business needs. You will collaborate closely with stakeholders to understand requirements and translate them into effective ServiceNow configurations and solutions.Key...

  • Consultant Servicenow

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia WISELINK GLOBAL SERVICES SDN BHD Full time

    Context & Mission Harmony Program Pillar5 aims to ensure that AXA GO Services are supported by robust monitoring and event processes, which enable action to be taken to avoid service interruption, or more efficiently understand the root cause of incidents (speeding recovery). This vision and mission is supported by Silva Event management (Powered by...

  • Servicenow Developer

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia IBU Consulting Private Limited Full time

    Role:ServiceNow ITSM**Experience: 7+ yearsLocation: Kuala Lumpur, MalaysiaPlease find the job description below.ServiceNow IT Service ManagementDeliver end to end automated solutions which include technical implementation of ServiceNow Platform, Core System and ApplicationsAbility to architect, develop and convert customers legacy solutions into...

  • Servicenow Developer

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

    About the RoleSwift is a member-owned cooperative that provides the communications platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in over 200 countries and territories. Swift enables its users to exchange automated, standardized financial information securely and reliably,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia D2S Resources Sdn Bhd Full time

    Company: D2S Resources Sdn BhdLocation: Bukit Damansara, KLExperience: 5+ yearsSKILLS REQUIRED: 5+years'experiencewithtechnical solution design and delivery of ServiceNow solutions Minimum 5 years' experience in IT Service Management,preferablyinFinanceinstitution, Insurance industry, IT Shared Services or consulting firms. Experience with ServiceNOW...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Digital Hub Kuala Lumpur attracts, inspire and develop diverse talents who will elevate BASF's digital journey. As one of the world's largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe are part of the technology powerhouse driving our...

  • Servicenow Consultant

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Full time

    ServiceNow ConsultantImagine a future where you help drive IT operations in one of the most dynamic industries for the largest offshore wind operator in the worldJoin us in this role where you'll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us...

  • Servicenow Developer

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Abhidi Solution Private Limited Full time

    Good experience with web technologies such as HTML, CSS, AngularJS methods for building widgets in ServiceNow. Worked in building custom portals using App Engine Studio and/or UI Builder with the Portal (and it would be good if the person has worked on ESC portal already.) Good knowledge on integrating ServiceNow with other systems using REST and Oauth or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia amaris Full time

    Job descriptionAbout the jobDesigns and delivers ServiceNOW solutions with a technical architecture designed for long term success and following ServiceNOW technical standards and leading practices.Assess the organization's current processes and define future-state processes, work closely with Architects within the organization.Provide oversight and unit...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Amaris Consulting Full time

    Who are we? :Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

    Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, building and maintaining strong relationships, understanding their business needs, and ensuring alignment between services delivered and client expectations. 2. Stakeholder Communication: Facilitate communication and collaboration among project stakeholders,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Skill Quotient Technologies Inc Full time

    Open for local Malaysian and expats in Malaysia only.Working location: Petaling JayaDomain: IT IndustryKey Responsibilities: Responsible for the delivery and performance of IT Network infrastructure and operations. Focus will be on network streams for Program Alpha. Coordinate and manage the delivery of new services:WAN links Switch installations WiFi AP...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Delivery Hero Full time

    About the opportunityWe are looking for an Account Specialist covering the industries of Financial Services & Insurance to be based in Bangsar South. This role will be reporting to the Head, Advertising & Partnerships.At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high impact and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Digital Hub Kuala Lumpur attracts, inspire and develop diverse talents who will elevate BASF's digital journey.As one of the world's largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe are part of the technology powerhouse driving our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Digital Hub Kuala Lumpur attracts, inspire and develop diverse talents who will elevate BASF's digital journey.As one of the world's largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe are part of the technology powerhouse driving our...

  • Delivery manager

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ym Global Technologies Full time

    Job Description L3 (6-9 years)Must have: Experience in leading a team of 4-5 in Murex modules Job Responsibility Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule. Plan & collaborate across different application teams to manage technical dependencies of the...

  • Delivery manager

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ym Global Technologies Full time

    L3 (6-9 years)Must have: Experience in leading a team of 4-5 in Murex modules Job Responsibility Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule. Plan & collaborate across different application teams to manage technical dependencies of the solution Plan,...

  • Delivery manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ym Global Technologies Full time

    L3 (6-9 years)Must have: Experience in leading a team of 4-5 in Murex modules Job Responsibility Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule. Plan & collaborate across different application teams to manage technical dependencies of the solution Plan,...

  • Delivery manager

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ym Global Technologies Full time

    L3 (6-9 years)Must have: Experience in leading a team of 4-5 in Murex modules Job Responsibility Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule. Plan & collaborate across different application teams to manage technical dependencies of the solution Plan,...