Customer Experience Team Lead

As a Warehouse Team Lead, you play a critical role in ensuring the smooth operation of our warehouse.Your duties cover inventory management, logistics, and team coordination.What You'll Do:Operational Planning and Organization:- Plan and manage daily operations in the warehouse for both incoming and outgoing materials. Ensure a seamless transfer of raw...

Processing customer orders from portal Communicate with customer on their inquiries Handling customer refund and delivery Picking & Packing customer orders immediately once received orders from customers. Loves organizing and packing (loading, wrapping, sealing). Inspecting the merchandise for damage, flaws, and irregularities. Locating and extracting stocks...

Processing customer orders from portal. Communicate with customer on their inquiries. Handling customer refund and delivery. Picking & Packing customer orders immediately once received orders from customers. Loves organizing and packing (loading, wrapping, sealing). Inspecting the merchandise for damage, flaws, and irregularities. Locating and extracting...

Customer Service Operators (CSO) take calls from customers who are needing immediate assistance. CSO handle incoming calls and initiate outbound calls to customers while noting down key information. You will be responsible to manage and lead a team of CSOs in achieving their KPIs and overall company goals.CSOs are expected to follow established methods and...

Conduct LIVE Streaming as a Host on various online platforms (Tiktok / Shopee / InstagraM/Facebook and etc.) on a daily basis. Interact with your audience through chat, voice, or video during live streams, providing realtime engagement, feedback, and entertainment. Make your live streams as interactive and engaging as possible. To strategize activities for...

CUSTOMER SERVICECHERAS, KUALA LUMPURJob Summary:We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities:To attend and respond to customer...

Responsibilities: Source new sales opportunities through inbound lead followup and outbound cold calls (leads are provided by the company) Understand customer needs and requirements. Close sales and achieve monthly/quarterly quotas. Contribute to team effort by accomplishing related results as needed. Build and funnel sales opportunities via direct customer...

Job:- Car Service Centre : Cashier, billing and invoicing- Data Entry, stock control, customer service- 6 working days with shift 8.30am - 5pm, 10.30am-7pm- Sunday need to work, Rest day on week day- OvertimeRequirement:- Female, Malaysian Only.- willing to learn ; ingin belajar dan berkerjasama- resposible and honest / bertanggungjawab, jujur dan rajin...

SKOP KERJA TEAM LEADER- Merekod, mencatat aktiviti projek setiap hari dalam site diary- Mengatur kerja tukang atau pekerja binaan- Mengawal selia kerja di tapak- Mengawal dan menyemak mutu kerja- Mengawasi kerja dari segi kaedah binaan, cara pemasangan, dan kekemasan- Penerimaan barang di tapak dan mengatur penyimpanan serta rekod, dan juga akan bekerjasama...

SKOP KERJA TEAM LEADER- Merekod, mencatat aktiviti projek setiap hari dalam site diary- Mengatur kerja tukang atau pekerja binaan- Mengawal selia kerja di tapak- Mengawal dan menyemak mutu kerja- Mengawasi kerja dari segi kaedah binaan, cara pemasangan, dan kekemasan- Penerimaan barang di tapak dan mengatur penyimpanan serta rekod, dan juga akan bekerjasama...

Ensuring the smooth operation of the branch's daily operations and ensuring the quality meets the requirement as set by the Company. Undertake proper arrangement, handle and manage tuition/ daycare related matters. Report all matters to Branch Principal/ Assistant Branch Principal. Report to operation manager if centre do not have branch principal or...

Has 2 yrs experience in retail new appt booking for different outlets Able to work on shift hrs Compiling and analyzing data to measure performance Reporting on department performance to upper management Conducting market research to stay up to date on trends Overseeing daytoday operations of the customer service team Establishing department standards and...

About Us:Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients in...

_Make product recommendations or services to customers based on their needs and preferences._ Upgrade and cancel customer accounts by customer request._ Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ Ensure customers are satisfied with their purchases or service._ Assist customers in placing orders,...

Customer service for TelecomImmediate Joiner 3rd June.**: Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) Working hours: 9 am 6 pm Working day: Monday to Friday4) Location : KL Sentral- provide troubleshooting solutions to customers when customer facing issue in terms of using HUAWEI electronic...

Languages - Mandarin+B2 EnglishProfile - Customer ServiceLocation - Sunway VisioHours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend]Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service.Education - Preferable secondary school education (eg: SPM, O-Level,...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standardsEnsure meeting service targets in achieving service, productivity and quality assurance level.To meet daily targets.Assist in creating ways for delivering excellent customer service or problems...

DispatchDispatch to send goods by vehicle/ motorcycle.Hardworking and willing to complete delivery in given timePerform general stocking duties on a daily basisMove, handle, and transport finished products, material, or supplies to other departmentsor contact/Menghantar barang atau dokumen menggunakan motor/ keretaMempunyai lesen memandu yang sahBoleh...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Responsibilities: To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. To maintain a professional and courteous demeanour during interactions with customers, ensuring highquality service and customer satisfaction.Job Types: Full-time, Fresh graduatePay: RM2, RM2,900.00 per...