Executive, Business Operations

1 week ago


Subang Jaya, Selangor, Malaysia DKSH Full time

Location:

Petaling Jaya, MY, MY
Job Function:


Sales
Requisition Number:


144498
Description:


Job Summary
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Responsible to ensure smooth running of operations for client accounts assigned and to drive client satisfaction
:

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Ensure that quality objectives and KPIs of the department are achieved
:

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Responsible for the smooth running of daily operations and fulfillment of client requirements/expectations agreed upon for clients assigned to self and team
:

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Liaise with Marketing/Trade Marketing/Client teams on co-packing activities, raise subcon PO timely and monitor/manage POS Material inventory store in the warehouse to avoid insufficient POS material for co-packing jobs.

General Responsibilities
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Work closely with Marketing/Trade Marketing/Client teams on monthly Branch Transfer and raise STO PO timely
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Coordinate with Marketing/Trade Marketing teams and raise documents for the update/creation of material master, pricing/bonus, product hierarchy and Master Labelling List
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Build and maintain good business relationship with internal teams and assigned client teams
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Act as a point of contact for assigned clients for matters related to daily operations
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Gather and report client operational results in comparison to KPIs set in service level agreements and share in monthly S&OP meeting conducted with clients
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Undertake additional responsibilities and duties as assigned by superior from time to time.

Functional Skills and Knowledge

  • Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate basic customer management skills
  • Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate advanced research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel (Pivot Table & Vlookup, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken

Education

  • Minimum Bachelor's degree in any field.
  • Fresh graduates with Pivot Table & Vlookup function knowledge are encouraged to apply.


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