Assistant Live Streaming Host
2 weeks ago
As the Assistant Live Streaming Host, your responsibilities include
- Assist Live Streaming Host in engaging with users through live chat to address their inquiries, concerns, or requests promptly and effectively.
- Collaborate closely with our Live Host to brainstorm and conceptualize creative content ideas for during live streaming session and account posting.
- Providing accurate information, guidance, and assistance to users regarding products.
- Resolving user issues or complaints in a timely and professional manner, ensuring a positive user experience.
- Keeping detailed records of user interactions, inquiries, and resolutions for future reference and analysis.
- Proactively identifying trends or patterns in user inquiries and feedback to contribute to continuous improvement initiatives.
- Prepare and involve in content creation.
- Attendance is compulsory for all training sessions provided by the company.
- Daily reporting and analysis of live streaming data.
- Initiate and be responsible for new designed tasks assigned by the company.
Job Types:
Full-time, Part-time
Pay:
RM1, RM5,000.00 per month
Expected hours:
No less than 48 per week
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
Supplemental pay types:
- Commission pay
- Overtime pay
-
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