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Clinic Assistant

4 months ago


Malacca, Melaka, Malaysia Haqira Medicare SDN BHD Full time

Answers telephone inquiries from patients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with practitioners; instructs patients as needed regarding administrative and/or logístical procedures.


  • Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records, and enters patient data into files and automated databases.
  • Arranges for prescribed laboratory tests, specialist referrals, and/or diagnostic procedures; orders, and may transport, drugs and/or other prescribed patient care aids as directed; performs or assists in the performance of basic clinical and/or laboratory procedures, as appropriate to the activities of the unit.
  • Collects, verifies, records, and maintains data on clinical activity and/or research; prepares associated reports as required.
  • Orders and maintains inventories of supplies, as required to support daytoday unit clinical and administrative operations.
  • Provides daytoday staff support for the unit, to include preparing documents and reports, providing office services, scheduling and facilitating meetings and travel arrangements, and/or providing dictation or transcription services.
  • Obtains and verifies patient billing information, as appropriate to the activities of the unit; processes patient accounts, and maintains records.
  • Assists in maintaining the cleanliness and serviceability of unit facilities and equipment; arranges for maintenance and repair as needed.
  • May supervise student employees, volunteers and/or interns; may lead lowergraded staff.
  • Performs miscellaneous jobrelated duties as assigned.

Knowledge, Skills and Abilities Required

  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Knowledge of planning and scheduling techniques.
  • Knowledge of clinical operations and procedures.
  • Records maintenance skills.
  • Ability to gather data, compile information, and prepare reports.
  • Knowledge of patient registration procedures and documentation.
  • Knowledge of medical terminology.
  • Knowledge of related accreditation and certification requirements.
  • Ability to lead and train assigned staff.
  • Ability to perform basic patient assessments and referrals.
  • Knowledge of patient care charts and patient histories.
  • Ability to create, compose, and edit written materials.
  • Ability to interact and communicate with people over the telephone, often in stressful situations.
  • Knowledge of medical billing procedures.
  • Clerical, word processing, and/or office skills.
  • Knowledge of clinical facilities and equipment.
  • Receptionist skills.

Job Types:
Permanent, Part-time, Full-time, Fresh graduate

Salary:
RM1, RM1,800.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Yearly bonus

Education:

  • STM/STPM (preferred)

Experience:

Clinical Assistant: 1 year (preferred)

Language:

  • English (preferred)
  • Bahasa (preferred)