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Customer Service Representative
3 months ago
This job is definitely for you if you are an active communicator and know how to be convincing, can quickly navigate through complex tasks and find non-standard solutions.
Most of the work will be related to:
- Participation in promotional campaigns to spread the brand awareness in the city.
- Approaching potential business partners of the company with propose of extensive and fruitful cooperation.
- Work with promoters.
- Processing requests and feedback from users (live chat, outbound calls, facetoface);
- Tracking the quality of the provided service and handling objections.
Requirements:
- SPM/Diploma/Bachelor's degree in any field (
fresh graduates are welcome to apply);: - Strong command of English;
- Sales or Customer Service experience will be an advantage;
- Positive attitude, friendly and outgoing personality;
- Excellent interpersonal and problemsolving skills;
- Computer literate (MS Office).
Benefits:
- Yearly evaluation and increment;
- Petrol compensation;
- SOCSO and EPF contributions;
- Free online training program from the first day of working;
- Techsavvy environment: corporate Customer Relationship Management software, corporate messenger, news blog;
- Compact and well equipped office in Tawau, working schedule: 5 days a week, 9am 6pm
;: - Annual leaves & sick leaves;
- Overtime claim;
- Career growth opportunities.
Salary:
RM3, RM3,500.00 per month
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Required notice period?
- Are you living in Johor Bahru?
Language:
- English (preferred)