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Investment Operations Manager
2 weeks ago
- Resolves complex problems within the team ensuring an efficient and highquality service
- Liaises within the department and business as well as with internal and external audit
- Performs and ultimately signs off regular operational as well as design effectiveness tests and risk assessments in the respective area, drive issue resolution, risk mitigation and incident management
Additional Job Functions:
- Develops expertise within the department
- Trains other teammembers and new joiners on specific expertise
- Validates and continuously improves controls and quality checks as part of the closing process and internal frameworks
- Manages relationships with internal stakeholders, key business partners, asset managers, and custodians.
- Proactively contributes to the super user community
Job Accountabilities
- Key Accountabilities
- People Management Accountabilities:
- Creates a trusted and enabled environment where each team member can work at their best.
- Coaches, develops and inspires team members to help individuals reach their full potential
- Coaches and assesses team members in establishing and leading highperforming teams, supporting the teams to reach their full potential.
- Makes the teams aware of what the team's business purpose is and how they deliver on that purpose.
- Leads the functional area, makes the teams aware of what they are required to achieve and how they are performing against their objectives. Sets objectives, reviews performance and provides ongoing formal and informal feedback.
- Coordinates collaboration across department
- Responsible for agreed correct, complete and timely service delivery
- Trouble shoots complex operational daytoday issues
Job Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 57 years of experience in investment operations, financial services, or a related field.
- Strong understanding of financial instruments, investment operations, and market practices.
- Proficiency in financial software and systems used for investment management and transaction processing.
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