Sales Coordinator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Eastin Hotel Kuala Lumpur Full time

OBJECTIVE OF THIS POSITION:


Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions.


DUTIES AND RESPONSIBILITIES:

- profiles on the property management system.

  • Should know the process of merging profiles.
  • Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.
  • Print Daily Sales reports for each sales managers and submit to Director of Sales.
  • Print Sales managerproductivity reports for each sales managers and submit to Director of Sales.
  • File and retrieve documents and reference materials.
  • Conduct research and collect data to prepare reports and documents.
  • Utilizes efficient sales strategy for the maximization of hotel revenue.
  • Coordinates necessary arrangements with vendors relating to sales.
  • Establishes strong relationships with vendors to ensure maximization of hotel revenue.
  • Ensures all documents produced by the Sales Department (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on time.
  • Respond to complaints from customers and give aftersales support when requested.
  • Ensure the adequacy of salesrelated equipment or material are available at all times.
  • Other duties as assigned by Director or sales or the management.

SKILLS AND ATTITUDE REQUIRED:

  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Working knowledge of standard office administrative practices and procedures.
  • Excellent customer service skills.
  • Able to effectively communicate in English, in both written and oral forms.
  • Be friendly, customer centric, smile and able to work in a team environment.

Job Types:
Full-time, Permanent

Salary:
RM2, RM2,300.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to Commute:

  • Kuala Lumpur (preferred)

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