Retail Operation Manager
2 weeks ago
Major Duties & Responsibilities
- Regular monitor sales and store performance, identify opportunities for improvement and constantly suggest strategies to achieve target, maximize sales and profitability.
- Ensure that all stores comply with relevant regulations and quality standards, company policies, employee handbook, retail SOPs and maintain a compliant retail environment.
- Monitor and ensure sufficient manpower and standard scheduling for all outlets as well as train and develop store staff, fostering a culture of excellence, innovation, and teamwork.
- Provide strategic guidance and support to store managers and staff in multiple retail locations. Require frequent travel between states to oversee the operation matters including utilities, maintenance, renovation, repair works, leasing etc.
- Oversee inventory control in order to retain optimal stock levels, reduce shrinkage, and meet sales targets.
- Produce reports and provide management with regular updates on sales achievement and targets, store performance and top brands, as well as topselling and slowmoving items.
- Work with the visual merchandising team to design visually appealing instore displays and layouts that represent the brand's image and attract customers.
- Collaborate with brand and marketing team to implement marketing and promotional tactics to boost foot traffic, sales, and brand visibility.
Minimum Requirements:
- Bachelor's degree in business, retail management, or a related field preferred.
- Minimum 3 year of proven experience in retail operation and management within fashion retail industry
- Excellent leadership, communication and team management skills.
- A strong interest in fashion and an awareness of fashion trends.
- Analytical thinking and the ability to generate datadriven decisions
- Working ability in a fastpaced and dynamic setting.
Salary:
RM7, RM8,000.00 per month
Benefits:
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- Retail management: 3 years (preferred)
Willingness to travel:
- 75% (preferred)
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