Quality Technician
2 weeks ago
Monitor the customer returns which including creating the request for analysis (RFA) ticket, tracking the returns and update the progress on BFO (Bridge Front Office) system.
- Performing first level analysis of returned products such as failure symptom verification, function testing to isolate the failing instruction/failing signal and physical analysis to locate the defect.
- Making the failure analysis report and Weekly meeting with customer advocate engineer for the failure analysis review and discussion for the next step analysis.
- Be the point of contact to the counterparts with related department in company along with customer advocate for rootcause fixed.
- Further supports such as packing and arrange FOC shipment to company in case requesting by Customer advocate for further analysis.
Requirements:
- Experience in quality, testing or failure analysis
- Good English communication skill
Job Types:
Full-time, Contract
Contract length: 6 months
Salary:
RM2, RM2,800.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Application Question(s):
- What is your expected salary ?
- When you are available to work ?
Experience:
- Failure Analysis / Quality: 1 year (required)
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