Internship (IT Service Desk)

2 weeks ago


Subang Jaya, Selangor, Malaysia JOS (MALAYSIA) SDN BHD Full time

Specification
We are currently looking for young and dynamic students to join our internship program. The student filling this position will handle a wide range of important duties.

We will create a remarkable learning and professional experience for interns so that they will have a real exposure of working environment.


Responsibilities:

  • Record and manage all service requests and incidents in the service management system.
  • Assist in troubleshooting hardware, software, and networkrelated issues.
  • Escalate unresolved issues to higherlevel support teams as necessary.
  • Monitor and follow up on open tickets to ensure timely resolution.

Requirements:

  • Currently pursuing a diploma/degree in Information Technology, Computer Science, or a related field.
  • Excellent communication skills, both written and verbal in English.
  • Willing to learn and ability to multitask
  • Ability to effectively collaborate and work in a teambased environment
  • Great interpersonal skills and social competency
  • Must posses an eagerness to learn

Job Type:
Internship

Contract length: 6 months

Pay:
Up to RM800.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • Please provide your internship start date & end date
  • How would you rate your English speaking skill? ( lowest, highest)
  • Are you Malaysian?

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