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Spclst, Merchant Prop
1 week ago
- Regular Hours
Monday
- Friday
- Business Area
Community Banking
- Location
Malaysia
- Kuala Lumpur
- Description
Primary Objective:
- Identify and develop merchant acceptance solutions to address full range of end user payment acceptance requirements
- Understand customer journey from payment acceptance perspective to contribute to the overall goal and to take the product to market
- To modify merchant acceptance solutions, products and services in terms of pricing, features and risk characteristics
- Formulate product strategy in identifying opportunities towards extending the business and product value chain for retail and online businesses.
- Fulfill the product roadmap in terms of payment acquiring journey
Key Responsibilities:
FUNCTIONAL KNOWLEDGE
Planning & Development:
- Develop product strategy based on consumer payment trend and industry demand
- Leads the formation of a product starting from the initial idea to the sale of the final product.
- Involve in strategic discussion to develop business development roadmap, pricing and marketing strategy for growth of cards acquiring market share
- Ensure the merchant product stay competitive and to keep up with the changes and trends in the market
- Implement key initiatives with the new acceptance touchpoints
- Identify, plan and execute campaigns for cards merchants to accelerate the growth of payment transactions volume
- Introduce new product and services to assist the growth of both Retail Merchants and Online Merchants.
- Support bank wide crossselling initiatives from acquiring business perspective, eg Jompay, Duitnow, RPP, FPX, C/A, credit cards, and Reflex.
- To be able to translate strategy into marketing and business action plan
Cross Functional Collaboration:
- Maintain relationship and engagement with both internal and external stakeholders
- Liaise with related industry stakeholders for the launch and implementation of new payment acceptance products and services
- Support all bank wide initiatives and activities related to payment acquiring.
- To develop effective relationships with relevant external organizations, government agencies, associations, corporations and potential partners.
- Coordinate and participate in current business growth proposals entered by Banks to both new and existing customers.
- Analyze merchants' business needs and communicate agreed upon scope of work between internal stakeholders and merchants appropriately.
- To manage engagement opportunity with merchants and business partners.
BUSINESS EXPERTISE
- Business presentation and negotiation skills
- Project management skill
- External link with strong contact in various industries
- Develop and maintain good term with external and internal client
- Requirements
Requirements:
Diploma - Marketing / Business / Economics /Finance degree or related Banking.
Minimum 5 years relevant experience
- Good effective communication
- Project management skill
- Good presentation skills
- Problem Solving
- Strategy and Planning
- Benefits
- Friday
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