Banquet Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

Job Number

Job Category Event Management

Location W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Operations

  • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
  • Applies knowledge of all laws, as they relate to an event.
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
  • Adheres to and reinforces all standards, policies, and procedures.
  • Maintains established sanitation levels.
  • Manages departmental inventories and maintains equipment.
  • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
  • Schedules banquet service staff to forecast and service standards, while maximizing profits.
  • Assists team in developing lasting relationships with groups to retain business and increase growth.

Participating in and Leading Banquet Teams

  • Sets goals and delegates tasks to improve departmental performance.
  • Conducts monthly department meetings with the Banquet team.
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
  • Acts as a liaison to the kitchen staff.
  • Leads shifts and actively participates in the servicing of events.

Ensuring and Providing Exceptional Customer Service

  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Ensures employees understand expectations and parameters.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Reviews comment cards and guest satisfaction results with employees.

Conducting Human Resources Activities

  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Monitors progress and leads discussion with staff each period.
  • Participates in the development and implementation of corrective action plans.
  • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
  • Attends and participates in all pertinent meetings.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.

A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

  • Assistant Banquet Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Eastin Hotel Kuala Lumpur Full time

    We are seeking a highly motivated and experienced Assistant Banquet Manager to join our dynamic team. As the Assistant Banquet Manager, you will play a crucial role in assisting the Banquet Manager in planning, coordinating, and executing flawless banquet events. Your exceptional organizational skills, attention to detail, and customer-centric approach will...

  • Assistant Banquet Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Event ManagementLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that leads the banquet staff while personally assisting in executing events based...

  • Assistant Banquet Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Event ManagementLocation Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that leads the banquet staff while personally assisting in executing events based on...

  • Banquet Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Eastin Hotel Kuala Lumpur Full time

    To assist the Banquet Manager and Assistant Banquet Manager in managing Restaurant & Bar outlets to be a successful, independent profit centre, ensuring maximum guest satisfaction in consistent with Eastin Hotel standards, trough planning, organizing, directing and controlling.Salary: RM2, RM2,500.00 per month

  • Banquet Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Full time

    Responsible for making the function space visually appealing and presenting the menu offering for the event. Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas. Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the...

  • Banquet Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Full time

    Responsible for making the function space visually appealing and presenting the menu offering for the event. Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas. Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the...

  • Banquet Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Banquet Waiter

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    Responsibilities To meet and greet guests with warm hospitality and deliver high level of service to guests Direct and guide guests through the F&B outlet or banquet hall and provide any needed assistance. To prepare coffee breaks, carts and stations with assigned food and beverages as per event order. To accommodate to guest request for any special order or...

  • Banquet Waiter

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    Responsibilities To meet and greet guests with warm hospitality and deliver high level of service to guests Direct and guide guests through the F&B outlet or banquet hall and provide any needed assistance. To prepare coffee breaks, carts and stations with assigned food and beverages as per event order. To accommodate to guest request for any special order or...

  • Director of Banquet

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Event ManagementLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYDemonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during...

  • Director of Banquet

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category Event ManagementLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYDemonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during...

  • Director of Banquet

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category Event ManagementLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYDemonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during...

  • Director of Banquet

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc. Full time

    Job Number Job Category Event ManagementLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service...

  • Director of Banquet

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category Event ManagementLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYDemonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during...

  • Banquet Coordinator

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Meet group coordinator/host(ess) prior to functions, make introductions,...

  • Banquet Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies....

  • Supervisor-banquets

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAsegurar que el personal trabaje como equipo....

  • Waiter (Banquet)

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event...

  • Coord-banquet Service

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementReunirse con los coordinadores o anfitriones del...

  • Supervisor-banquet Operations

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAsegurar que el personal trabaje como equipo. Inspeccionar el aseo personal y la...