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Process Associate-jl 2a
2 weeks ago
Role:
Asst. Mgr/Mgr (Technical)
Timings:
Flexible (Permanent)
Industry:
BPO
Work Mode:
Work from office
Functional Area:
ITES /
BPO / Operations / Customer Service / Telecalling
Process:
Voice
Key Skills:
Sales
- Brief description:
- Support Client's Sales Team and their efforts to sell products, subscriptions, and solutions to end customers.
- Manage volumes of projects and data in varying stages of progression
- Access and organize data submitted by clients, audit data integrity, work with internal and external teams to drive processes and provide support.
Experience required:
- Any bachelor's degree from a recognized institution.
BPO environment.
- Proficient in MS Tools / Systems.
- Preferably handson experience in working on PMO related activities
Skill sets:
- Clear written & oral communication skills with internal customers.
- Works well with cross functional teams.
- Good knowledge on KPI's and SLA's
- Acumen for quality at work.
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