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Retail Associate, Bath

3 months ago

Tun Razak Exchange, Malaysia VALIRAM Full time

The summary of the Job description as a Retail Associate is to create and maintain a long-term relationship with the customers in order to achieve sales goals.


  • Represent the Brand in a positive manner while ensuring recurring business.
  • Responsible for assisting customers with choices, assist and provide information about the product in question.
  • Foster a positive, engaging and ethical working environment

Job Goals and Objectives

  • Achieve Individual sales and Store sales target.
  • Deliver high service standards.
  • Achieve high retail standard and customer registration target.
  • Inventory Integrity, conducting stock counts as assigned schedule.
  • Focus in personal development, including E-Learning

Duties & Responsibilities

  • Ensure merchandise is regularly replenished.
  • Gathering of data required for the following reports pertaining to Sales, Customer Service, and Accounting & Logistics.
  • To adhere to daytoday Opening and Closing Operational Procedures.
  • To work closely with Managers to achieve Monthly Sales Targets.
  • To push Slow Moving Goods and/or Deleted Products.
  • Maintain a tight control on discounting and giveaways / deleted products.
  • Ensure all monies and sales transactions are accordance to the operation procedures.
  • To provide exemplary customer services ensuring high standards of performance in service excellence.
  • To ensure customers' complaints are handled tactfully in a professional manner with proper follow up.
  • Uphold the company's image as a prestigious and luxurious brand at all times.
  • To support the basics for After Sales Service.
  • To support, increase and update the customer database
  • To be presentable and well groomed at all times
  • To abide to the Dress Code standards.
  • Open to relocate.

Salary:
RM1, RM3,500.00 per month