Operations - Branch Operations Operator - Associate

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Deutsche Bank Full time

Details of the Division and Team:

Responsible for timely completion and accurate processing of trades matching, clearing and settlement of the bank securities services clients' investment (equities and fixed income) for both domestic and foreign markets, including performing relevant controls within own area of responsibility and compliance with internal as well as regulatory requirement, and must also ensure timely escalation of any operational issue and risks to the line manager.


The Branch Operations Operator may also need to maintain and managing relationship with internal and external clients/counter parties at an appropriate level.


What we will offer you:


A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace.

That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

  • Flexible work arrangement
  • Corporate group insurance
  • EAP free and confidential counseling, online worklife resources
  • Comprehensive leave benefits

Your key responsibilities:

Main Duties

  • Responsible for processing of trades matching and settlement across all products by using all internal and external regulatory systems and platforms.
  • Clients' instructions are processed and settlements instructions are sent to the relevant markets in a timely manner and meeting market deadline without any failed trades.
  • Instruction initiated by clients are process in accordance with service standards agreed with the clients in the SLA.
  • Timely reporting and close follow up of trades problems and failed trades to clients.
  • Actively monitor and priorities all daily task within role to ensure completeness in timely and accurate manner.
  • Prematching of trades with counter parties and initiating of securities transfer and monitoring of inward transfer via depository system for equities trades settling via FDSS mode.
  • Uploading and monitoring of matching and settlement status via CMF for equities trades settling via ISS mode.
  • Uploading and monitoring of matching and settlement status via RENTAS for fixed income trades.
  • End to end trades processing of clients' foreign securities investment by close monitoring and follow up with agent and update the status to clients accordingly.
  • Management of forex transactions.
Other Duties

  • Back up coverage within the team
  • BCP exercise for both internally within the bank and externally (i.e regulatory).
  • Involvement of regulatory industry wide testing as and when required.
  • Assisting senior for projects and system UAT as and when required.
  • Quarterly reporting to clients as per regulatory requirement.

Your skills and experience:

  • Effective communication skill (oral and written) and able to manage relationship with clients and counter parties both locally and foreign.
  • Good knowledge of Malaysia market trades settlement for both equities and fixed income.
  • With experience and exposure of related regulatory system (i.e CDS, CMF, SBLNT & RENTAS)
  • With relevant knowledges, experience, and exposure in managing foreign market trades processing and liaising with foreign markets subcustodian.
  • Ability to perform multi tasking and team work oriented.
  • Ability to work independently with mínimal supervision.
  • Ability to work well under pressure with tight turn around time and meeting the relevant deadlines.
  • Bachelor Degree or equivalent
  • Related or equivalent working experiences in Banking/Finance industry

How we'll support you:

  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation.

We build talented and diverse teams to drive business results and encourage our people to develop to their full potential.

Talk to us about flexible work arrangements and other initiatives we offer.


Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

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