Bilingual Customer Success Specialist

Role:Customer Success SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Mandarin english customer success- Job Title: Customer Success SpecialistLocation: George Town, PenangJob Type: Full-Time, Rotational ShiftSalary: MYR MYR 3300 per monthWe are...

We are now hiring for Mandarin Speaker Customer Success SpecialistLocation: Georgetown, Penang40 position availableSalary RM 3000 to RM 3500Massive hiring for Customer Success Specialist Mandarin Speaker.This role require to assist customers with inquiries or concerns related to a company's products or services. In addition, they inform customers about...

Company Description Do you want to make an impact?**Informa Tech sits at the heart of a thriving business technology community.And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that really...

Role:Associate/Sr. Associate -(NonTechnical)Timings:Shifting Schedule (Permanent)Industry:BPO / ITESProcess:VoiceFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingWork Mode:Work from officeKey Skills: Customer Service Microsoft Office Mandarin BPO Call center Must be fluent in speaking both Mandarin and English Gratitude Inc. is a...

Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

PurposeAs a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.Job Scope Compose thoughtful, personalized responses for a variety of customer request Triage...

Company: TeleperformancePosition: Customer Success SpecialistLocation: George Town, Penang, MalaysiaSalary: RM 2,800 - RM 3,300Language Requirement: English & MandarinWorking Hours: 9am to 6pm or 12pm to 9pmOverview:Serve as the primary contact for customers on the client's website.Embody the client's values of responsibility, quality, and...

Title: Customer Success Specialist (Japanese)Location: Pulau Pinang-Georgetown, MalaysiaDuration: PermanentOverviewThe Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the companyThe CSS will...

Customer Success Specialist - Mandarin SpeakerSalary: RM2800 - RM3300Rotational Shift**Job responsibilities: - * Support customers to place online orders with the client. Identify and escalate priority issues through appropriate channels as and when necessary. Processing payments and confidential client information in a manner that is precise and safeguards...

Vacancy: Customer Success Specialist - Mandarin SpeakerLocation - Georgetown, Penang, Malaysia.Salary: RM 4,000Bonus: RM, Joining BonusProject: Hotel BookingLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalJoining Date : Immediate ( 27th May, 2024)*Headcount: 30Qualifications:Education background: Bachelor's Degree or at least Diploma or equivalent...

As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.Job Scope(May perform other duties as requested that may not be specifically addressed in this document)...

Responsibilities Support customers to place online orders with the client. Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times. Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty. Identify and...

Role: Social Media Customer Success Specialist Language: KoreanStart Date: 15th July & 12th Aug Location: Penang Salary: Up to RM 9000 (including allowances) Education: Fresh Graduates can apply Experience: Preferred but not mandatory Shift: Rotational (24x7) Engage with customers on social media platforms Provide excellent customer service and support...

Job Code: ID-C006-SC-CS-JP-Overview-This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their business...

Job Code: ID-C002-SC-CS-JP-Overview-This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their business...

Job Code: ID-C005-SC-CS-JP-Overview-This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their business...

Overview of CSS Role: CSS represents the brand, the culture, and the values of the client Your attitude and how you behave will determine how our client is perceived by its customers It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times Customer concerns must be handled positively and...

OverviewThe CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:1.Responsibility: The CSS represents the client and is the face of the brand to the outside world.2.Quality and a Passion for Excellence: We always want to shoot for the best possible result.The CSS is...

Key Responsibilities: Serve as the primary point of contact for customers who speak Mandarin, Cantonese, or both, addressing inquiries and resolving issues promptly and effectively. Build and maintain strong relationships with customers, understanding their needs and providing personalized support and solutions. Provide product demonstrations and training to...

Overview of CSS Role: CSS represents the brand, the culture, and the values of the client Your attitude and how you behave will determine how our client is perceived by its customers It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times Customer concerns must be handled positively and...