Rakuten Insight

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Rekuten Global Full time

Job Description:


Rakuten Insight Malaysia Sdn Bhd is a subsidiary of Rakuten Insight Global, Inc., Asia's leading experts in online marketing research, serving market researchers worldwide by utilizing its quality proprietary online panels, in-depth local knowledges / insights, and extensive fieldwork experience.

Our active, rich, and diverse panels encompass the key Asia countries namely, Singapore, Japan, China, Korea, Taiwan, Hong Kong, Vietnam, Thailand, Malaysia, Indonesia, India and Philippines.

We are looking for an Associate Project Manager to join the Malaysia team to manage multiple market research projects.

Responsibilities:

Project Management

  • Plan, organize and manage resources for data collection projects with a special focus into online projects
  • Coordinate / cooperate with different parties to achieve the project KPIs and goals
  • Communicating with project teams across different countries effectively
  • Control costs, time and resources while meeting deadlines
Client Management

  • Ensure client satisfaction from the projects managed
  • Closely monitor and manage commissioned projects to resolve issues that might surface
  • Take ownership of the work being assigned
  • Collaborate with local vendors to best support client's requests
Others

  • Understand questionnaire design and flows
  • Understand sampling frames, quotas, and basic research terminologies

Requirements:

  • Bachelor's degree, or equivalent related experience
  • Minimum 3 year working experience in Marketing Research is required; ideally across both client servicing and project management.
  • Strong knowledge on a variety of methodologies such as online and offline, adhoc and trackers
  • Able to work under tight timelines and pressure
  • Excellent communication and client servicing skills
  • Strong sense of ownership and excellent attention to detail

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