Customer Service Assistant

2 weeks ago


Klang, Selangor, Malaysia Maju Management Enterprise Full time

JOB RESPONSIBILITY


Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.


To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and accurate manner.


To maintain accurate records of all transactions related to import and export documentation, including documentation, payment receipts, and other relevant information.

Tol work with other departments and stakeholders to resolve any issues related to import and export documentations.


To work closely with customers to ensure that their shipments are processed efficiently and effectively and provide excellent customer service by responding promptly to inquiries and resolving any issues related to documentation.

To be responsible to ensure all documentations are completed before job closing.

REQUIREMENTS
Min SPM

At least 1 year working experience

Prefer female

Willing to learn and work hard

Friendly, organize and able to work in a team

Computer literate.

BENEFITS
Basic - 1, ,600.00

Expected Monthly Salary RM1, ,800.00

1st Saturday Off

Public Holidays

Annual Leave

Medical Benefit

EPF
Socso

Job Types:
Full-time, Permanent

Salary:
RM1, RM1,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Education:

  • STM/STPM (preferred)

Experience:

  • Handling Logistic/Shipping/
Forwarding Operational Work: 1 year (preferred)

Language:

  • English (required)
  • Bahasa (preferred)


  • Klang, Selangor, Malaysia Almedico Sdn Bhd Full time

    CUSTOMER SERVICE ASSISTANT(Non Executive)Salary Range: RM1,800 and above (depending on experience)Enjoy a 5-day week job and in PJ areaResponsibility To assist Customer Service Executive To prepare Tenders and Quotations and follow up with customers and prospects. To prepare all Sales Orders, Delivery Orders and Invoices to customers. To handle the...


  • Klang, Selangor, Malaysia Lendlease Full time

    Customer Service Assistant - Setia City MallSetia City Mall is recognized as the largest mall in Shah Alam. Over 300 retailers are spread across 4 levels creating the ultimate destination of choice for shopping, dining, entertainment and park life in the area.If you are looking for an exciting role that works closely with a dynamic team and offers growth...


  • Pelabuhan Klang, Selangor, Malaysia Logistics Sdn Bhd Full time

    Nature of Business: Logistic & shipping company- Location: Kawasan 13 Port klang- Working Days: 5 days ( Mon-Fri, 9am - 6pm)- Salary: RM2200-RM2500Job Requirement: Minimum SPM or Diploma in Logistics At least 1 year experience in Logistics Shipping. Smart & love communicate with people Assist the marketing team in preparing quotations for new Customers....

  • Customer Service

    2 weeks ago


    Klang, Selangor, Malaysia October Dynasty Group Sdn Bhd Full time

    Respond to guest inquiries, concerns, and complaints promptly and professionally. Provide information to guests about the resort, its amenities, and nearby attention. Assist guests with making reservations for activities and events. Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests' needs...


  • Klang, Selangor, Malaysia ITSU WORLD SDN BHD Full time

    1. Receive incoming calls.Compile the Service Request Form and Repair note once received.Update information to the customer d.Contact the customer and arrange for a suitable time for the technician's home visit.Any ad-hoc task from superior.Must be willing to work in Aman Perdana, KlangSalary: RM1, RM2,500.00 per monthBenefits: Free parking Maternity leave...


  • Klang, Selangor, Malaysia Gamers Hideout Full time

    Optimize customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Establish a clear mission and initiate strategies focused towards that mission. Setup service procedures, policies and standards. Keep accurate records and document customer service...

  • Customer Service

    2 weeks ago


    Klang, Selangor, Malaysia Sugarbomb Worldwide Sdn Bhd Full time

    Responsibilities: Manage large amounts of incoming chat/message from customers. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationship and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer...


  • Klang, Selangor, Malaysia Oleon Port Klang Sdn Bhd Full time

    To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) To handle, coordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...


  • Klang, Selangor, Malaysia Randstad Malaysia Full time

    We are currently looking for a Customer Service Coordinator for a leading medical device company within Asia dedicated to improving patient care and advancing medical technology. This position requires your urgent attention.Reporting to: Country ManagerLocation: Klang ValleyWork Type: Onsite the role Respond to customer inquiries via phone, email, and...


  • Pelabuhan Klang, Selangor, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full time

    Job Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...


  • Pelabuhan Klang, Selangor, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full time

    Job Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...


  • Klang, Selangor, Malaysia Maju Management Enterprise Full time

    JOB RESPONSIBILITYResponsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and...


  • Klang, Selangor, Malaysia Maju Management Enterprise Full time

    JOB RESPONSIBILITYResponsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and...


  • Klang, Selangor, Malaysia Kl Turbo One Sdn. Bhd. Full time

    We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industryResponsibility:To communicate and answer incoming sales inquiry and customer's feedback via Whats App, phone call or email. To handle walk-in customer. To prepare the sales related documents for customer such as quotation,...


  • Klang, Selangor, Malaysia Kl Turbo One Sdn. Bhd. Full time

    We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industryResponsibility:To communicate and answer incoming sales inquiry and customer's feedback via Whats App, phone call or email. To handle walk-in customer. To prepare the sales related documents for customer such as quotation,...


  • Klang, Selangor, Malaysia Maju Management Enterprise Full time

    JOB RESPONSIBILITYResponsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and...

  • Customer Assistant

    2 weeks ago


    Klang, Selangor, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Requirements Required languages: Bahasa Malaysia, English. Able to work shifts, weekends and public holidays. Fresh graduates/school leavers encouraged to apply. Fulltime positions (Customer Assistant, Senior Customer Assistant)ResponsibilityMaintaining the level of customer service professionals in promoting the company's products:Provide professional...


  • Klang, Selangor, Malaysia Swift Haulage Berhad Full time

    FORECAST VOLUME To finalise daily, weekly and monthly forecast volume for their customersTo finalise forecast with management during Festive season (CNY, Hari Raya) based on haulage capacity. PRE-PLANNING DELIVERY To ensure submitted pre planning are within haulage capacity.To ensure all re planning have level of urgency.Liasing with Planner on pre planning...


  • Klang, Selangor, Malaysia People Pathfinders Sdn Bhd Full time

    The CompanyOur client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa.The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in attending...


  • Klang, Selangor, Malaysia Dormez Fabrication Sdn Bhd Full time

    Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. Handle customer complaints and followup with the disposition actions Review or approve return and refund from all ecommerce platform as per customer request. Process and follow up returns and refund procedures. Provide information about our products...