Customer Service Assistant

Nature of Business: Logistic & shipping company- Location: Kawasan 13 Port klang- Working Days: 5 days ( Mon-Fri, 9am - 6pm)- Salary: RM2200-RM2500Job Requirement: Minimum SPM or Diploma in Logistics At least 1 year experience in Logistics Shipping. Smart & love communicate with people Assist the marketing team in preparing quotations for new Customers....

Job Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...

OVERALL JOB PURPOSE:Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retentionPRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)PERFORMANCE MEASURES / KPISRespond immediately upon receive inquirySource vendor or provider if deemed necessary for any outsource service...

Handling inquiries from overseas agent. Prepare quotations To ensure timely and accurate quotations are sent according to customer's requirement. Able to source, negotiate rate with local shipping lines. Communicate closely with internal operations team on shipments. Must be able to assist on any ad hoc duties assigned by superior.Job Requirements: Minimum...

JOB RESPONSIBILITYResponsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.Provide outstanding customer service to improve customer satisfaction and relationship.Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.Assist in product purchasing and order fulfillment activities...

Job Title: Customer Service ExecutiveLocation: No.20, Jalan Perusahaan 27/KS 5, Kg. Idaman, Pandamaran, 42000 Port Klang, Selangor, MalaysiaAbout Us:Hock Cheong Logistics is a leading logistics provider specializing in LCL (Less than Container Load) consolidation services to East Malaysia, specifically to Sabah and Sarawak. We pride ourselves on delivering...

To build, establish, maintain, and improve relationships with customers. Ensure consignment orders are processed accurately based on the order and instructions given by the customers and/or management. Able to communicate and coordinate with Shippers, Customers, Customs broker, Transporters on cargo transportations/status. Work closely with Warehouse...

Responsibilities: Planning job for trucks (EMPTY & CARGO TRUCK) Identify vessel date (ETA/OPENING/CLOSING/REQUIRED DATE/DUE DATE/LAST DATE) Receiving job Prepare Consignment Note and related document (CMO/GATEPASS/K1/RELEASE LETTER) Follow up job movement and solving problem (LIASED WITH CUSTOMER AND DRIVERS) Advise operation team on trucking movement...

Requirements SPM Background Fresh Graduate are welcome to apply Experience in selling products & services Must be able to work varied shifts (weekends and public holidays) Excellent communication and teamwork abilities Good in writing complete sentences in Bahasa Malaysia & English Good Understanding skillsResponsibility Provide excellent service to existing...

VACANCYPOSITION - CUSTOMER SERVICELOCATION - PULAU INDAH, PORT KLANGSALARY - RM Job Description:To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability.To monitor packaging material & finished product stock in...

Skills: Minimum 2 years experience in Import & Export Documentation.**Requirements: Diploma in Admin Minimum 2 years experience in handling or processing Import & Export Documentation Good working attitude Fluent in English & Chinese (Mandarin), both written and spoken Able to identify, assess and solve problem under pressure.Responsibilities: Manage the...

Job Responsibilities:To liaise and follow-up closely with customers on daily order, shipment and enquiriesTo solve customer enquiries regarding any issues arise relating to the orderEnsure customer request and enquires are attended promptlyTo liase and work closely with warehouse operation team regarding all job order and shipmentarrangementsTo liaise and...

JOB RESPONSIBILITYResponsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and...

Communicating with customers for daily orders as well updating on existing orders status. Resolve any customer enquiries. Coordinate with customers / agents and follow up on relevant documents. Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. Preparing...

Core Responsibilities: Communicate, Monitor, Optimize, HousekeepingCommunicate internally and externally (customer) to ensure optimal fulfillment performances;Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & dailyCreate manual orders for any required B2C and...

Attend to customer's enquiries / request and feedback to ensure customer's KPI are met. To coordinate and monitor for import & export shipments, transportations, and custom clearance Updating necessary information in our integrated logistics system. Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. Work out...

Job Roles and ResponsibilitiesResponsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the companyTo provide information, advice and basic troubleshooting in the case of delayed or lost deliveriesRecord data and produce daily/weekly/monthly reports. Both in...

_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer and vendor for any shipment arrangement. Handle for haulage/transport arrangement. Update shipment status and required information to customer. Follow up CIPL details & preparing related documents for custom clearance purpose...

_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer and vendor for shipment arrangement. Handle for haulage and transport arrangement. Update shipment status and required information to customer. Follow up Commercial Invoice and Packing List details. Preparing related documents...