Customer Service Officer

RESPONSIBILITIES: Key in daily Sales Order (SO) in SAP system and check if any customer orders have exceeded credit limit. Ensure the price list is constantly updated. Create Invoice and bill customers upon confirmation of completed delivery. Check through invoices received from forwarder before submit to accounts for payment. Ensure customer Purchase Order...

Communicating with customers for daily orders as well updating on existing orders status. Resolve any customer enquiries. Coordinate with customers / agents and follow up on relevant documents. Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. Preparing...

Attend to customer's enquiries / request and feedback to ensure customer's KPI are met. To coordinate and monitor for import & export shipments, transportations, and custom clearance Updating necessary information in our integrated logistics system. Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. Work out...

Job Roles and ResponsibilitiesResponsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the companyTo provide information, advice and basic troubleshooting in the case of delayed or lost deliveriesRecord data and produce daily/weekly/monthly reports. Both in...

VACANCYPOSITION - CUSTOMER SERVICELOCATION - PULAU INDAH, PORT KLANGSALARY - RM Job Description:To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability.To monitor packaging material & finished product stock in...

OVERALL JOB PURPOSE:Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retentionPRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)PERFORMANCE MEASURES / KPISRespond immediately upon receive inquirySource vendor or provider if deemed necessary for any outsource service...

Major Duties: Prepare commercial invoice & packing list, COA Communicate with customer product status Follow up delivery schedule by sea or air or local transport with internal or external supplier and update to customer Inform finance proceed billing once shipment clear Any task provided by superiorJob Specification: Fresh graduate are encourage to apply....

Prepare payment vouchers Liaise with Shipping Agents for document collection Liaise with the clients on their shipments Arrange collection of document from shipping agents Follow up with the clients on their document Liaise with BillingJob Types: Full-time, PermanentPay: RM2, RM3,500.00 per monthAbility to commute/relocate: Port Klang: Reliably commute or...

Job Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...

Job Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.Provide outstanding customer service to improve customer satisfaction and relationship.Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.Assist in product purchasing and order fulfillment activities...

JOB VACANCYPOSITION - CUSTOMER SERVICELOCATION - PULAU INDAH, PORT KLANGSALARY - RM To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability.To monitor packaging material & finished product stock in warehouse with...

Job Title: Customer Service ExecutiveLocation: No.20, Jalan Perusahaan 27/KS 5, Kg. Idaman, Pandamaran, 42000 Port Klang, Selangor, MalaysiaAbout Us:Hock Cheong Logistics is a leading logistics provider specializing in LCL (Less than Container Load) consolidation services to East Malaysia, specifically to Sabah and Sarawak. We pride ourselves on delivering...

Job Responsibilities:To liaise and follow-up closely with customers on daily order, shipment and enquiriesTo solve customer enquiries regarding any issues arise relating to the orderEnsure customer request and enquires are attended promptlyTo liase and work closely with warehouse operation team regarding all job order and shipmentarrangementsTo liaise and...

Nature of Business: Logistic & shipping company- Location: Kawasan 13 Port klang- Working Days: 5 days ( Mon-Fri, 9am - 6pm)- Salary: RM2200-RM2500Job Requirement: Minimum SPM or Diploma in Logistics At least 1 year experience in Logistics Shipping. Smart & love communicate with people Assist the marketing team in preparing quotations for new Customers....

RM 1,700 RM 2,500 a monthPermanent, Fresh graduate, Full time Job details Job details Here's how the job details align with yourprofile. Pay RM 1,700 RM 2,500 a monthJob type Permanent Full-time Shift and schedule Day shift Monday to Friday Location Bandar Sunway We are looking for a competitive Customer Service Officer to help online customers identify and...

RM 1,700 RM 2,500 a monthPermanent, Fresh graduate, Full time Job details Job details Here's how the job details align with yourprofile. Pay RM 1,700 RM 2,500 a monthJob type Permanent Full-time Shift and schedule Day shift Monday to Friday Location Bandar Sunway We are looking for a competitive Customer Service Officer to help online customers identify and...

To build, establish, maintain, and improve relationships with customers. Ensure consignment orders are processed accurately based on the order and instructions given by the customers and/or management. Able to communicate and coordinate with Shippers, Customers, Customs broker, Transporters on cargo transportations/status. Work closely with Warehouse...

_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer and vendor for any shipment arrangement. Handle for haulage/transport arrangement. Update shipment status and required information to customer. Follow up CIPL details & preparing related documents for custom clearance purpose...

The Customer Service Officer (Haulage) shall be responsible for but not limited to:Communicating with customers for daily orders as well updating on existing orders status. Resolve any customer enquiries. Coordinate with customers / agents and follow up on relevant documents. Checking for new orders / Request of Transport (ROT) in the designated system and...