![Agensi pekerjaan ns shue sdn bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive
1 week ago
VACANCY
POSITION - CUSTOMER SERVICE
LOCATION - PULAU INDAH, PORT KLANG
SALARY - RM
Job Description:
To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability.
To ensure quality and quantity received and issued are in order.
To provide accurate and timely information to customer and channel partner relating to all aspects of order processing, shipping and commercial information from within the sales office.
Responsible for planning & processing customer orders, arrange and despatch shipments for customer and channel partners, including for the allocation of batches on FIFO basis & customer product specifications.
To consolidate total demand & forecast orders for production planning, raw material purchasing and reporting on sales numbers to all relevant internal users.
To obtain order forecasts from customer and channel partners for production planning purposes.To attend to customer related matters to ensure customer satisfaction and work closely with operations and related department to resolve customer issues.
To support Managers in the sales process, pricing and marketing communication activities.To monitor and follow up on receivables in a timely manner.
To maintain and manage the Scheduling System on a daily basis to support the Operations Supervisors including timely completion of orders, communication of out of stocks, etc.
To review scheduling requirements and ensure orders are manufactured within scheduled deadlines.To prepare weekly / monthly reports as required based on production planning and sales forecasts.
To ensure timely, full and accurate communication with all relevant departments on any factors which impact on delivery dates, commitments to customers, quality, etc.
To ensure inventory in the warehouse is sufficient for supply at the agreed level.To liaise with the supplier to ensure the smoothness on the delivery of both raw materials and empty packaging.
To explore on potential service provider for better rates and service level.
To seek the right service provider on the purchase / lease of equipment or facility whenever needed.
To perform any other reasonable duties which may be required from management from time to time.
Job Requirements:
An Honour Degree or similar qualification in related to the role.
At least 2 years of working experience in a related field is required for this position.
Applicants who are expose to manufacturing working environment is an added advantage.
Pleasant personality with customer service at heart and mind.
Ability to work as part of the team and support others.
Excellent communication and presentation skills.
Attention to detail, flexible, self-motivated, pro-active and open-minded approach to work.
Able to work independently with high degree of commitment.
Good command of spoken and written in English.
Hands-on experience in production planning with strong knowledge in ERP systems will be an added advantage.
Proficiency in Microsoft Excel is required.
Salary:
RM4, RM5,000.00 per month
Schedule:
- Rotational shift
-
Customer Service Executive
1 week ago
Pelabuhan Klang, Selangor, Malaysia Hock Cheong Logsistics Sdn Bhd Full timeJob Title: Customer Service ExecutiveLocation: No.20, Jalan Perusahaan 27/KS 5, Kg. Idaman, Pandamaran, 42000 Port Klang, Selangor, MalaysiaAbout Us:Hock Cheong Logistics is a leading logistics provider specializing in LCL (Less than Container Load) consolidation services to East Malaysia, specifically to Sabah and Sarawak. We pride ourselves on delivering...
-
Warehouse Customer Service Executive
1 week ago
Pelabuhan Klang, Selangor, Malaysia PELABUHAN KLANG Full timeJob Responsibilities:To liaise and follow-up closely with customers on daily order, shipment and enquiriesTo solve customer enquiries regarding any issues arise relating to the orderEnsure customer request and enquires are attended promptlyTo liase and work closely with warehouse operation team regarding all job order and shipmentarrangementsTo liaise and...
-
Customer Service Executive(Import
1 week ago
Pelabuhan Klang, Selangor, Malaysia Kerry Logistics (M) Sdn Bhd Full time_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer/vendor to follow up for booking status. Follow up CIPL & related documents for custom clearance purpose. Follow NOA with liner/coloader. Monitoring of custom clearance status & update to customer/agent. Handle for...
-
Customer Service Executive
1 week ago
Pelabuhan Klang, Selangor, Malaysia Kerry Logistics (M) Sdn Bhd Full time_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer and vendor for any shipment arrangement. Handle for haulage/transport arrangement. Update shipment status and required information to customer. Follow up CIPL details & preparing related documents for custom clearance purpose...
-
Customer Service Executive
1 week ago
Pelabuhan Klang, Selangor, Malaysia Kerry Logistics (M) Sdn Bhd Full time_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer and vendor for shipment arrangement. Handle for haulage and transport arrangement. Update shipment status and required information to customer. Follow up Commercial Invoice and Packing List details. Preparing related documents...
-
Customer Support Executive
1 week ago
Pelabuhan Klang, Selangor, Malaysia AGENSI PEKERJAAN NS SHUE Full timeJOB VACANCYPOSITION - CUSTOMER SUPPORT EXECUTIVELOCATION - PORT KLANGSALARY- RM Job Scope:Assist customers with booking, tracking, and managing their freight shipments.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests.Resolve customer complaints and issues effectively and in a...
-
Customer Service
1 week ago
Pelabuhan Klang, Selangor, Malaysia BERSATU INTEGRATED LOGISTICS SDN BHD Full timeOVERALL JOB PURPOSE:Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retentionPRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)PERFORMANCE MEASURES / KPISRespond immediately upon receive inquirySource vendor or provider if deemed necessary for any outsource service...
-
Customer Service Executive
1 week ago
Pelabuhan Klang, Selangor, Malaysia ICL GLOBAL TRANSPORT SDN BHD Full timeSkills: Minimum 2 years experience in Import & Export Documentation.**Requirements: Diploma in Admin Minimum 2 years experience in handling or processing Import & Export Documentation Good working attitude Fluent in English & Chinese (Mandarin), both written and spoken Able to identify, assess and solve problem under pressure.Responsibilities: Manage the...
-
Customer Service Executive
1 week ago
Pelabuhan Klang, Selangor, Malaysia Syarikat Logistik Petikemas Sdn Bhd Full timeAttend to customer's enquiries / request and feedback to ensure customer's KPI are met. To coordinate and monitor for import & export shipments, transportations, and custom clearance Updating necessary information in our integrated logistics system. Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. Work out...
-
Customer Service Executive,pulau Indah
1 week ago
Pelabuhan Klang, Selangor, Malaysia AGENSI PEKERJAAN NS SHUE Full timeJOB VACANCYPOSITION - CUSTOMER SERVICELOCATION - PULAU INDAH, PORT KLANGSALARY - RM To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability.To monitor packaging material & finished product stock in warehouse with...
-
Customer Service Officer
1 week ago
Pelabuhan Klang, Selangor, Malaysia Dormez Fabrication Sdn Bhd Full timeRequirements SPM Background Fresh Graduate are welcome to apply Experience in selling products & services Must be able to work varied shifts (weekends and public holidays) Excellent communication and teamwork abilities Good in writing complete sentences in Bahasa Malaysia & English Good Understanding skillsResponsibility Provide excellent service to existing...
-
Customer Service Assistant
1 week ago
Pelabuhan Klang, Selangor, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full timeJob Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...
-
Customer Service Assistant
1 week ago
Pelabuhan Klang, Selangor, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full timeJob Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...
-
Customer Service Coordinator
1 week ago
Pelabuhan Klang, Selangor, Malaysia MAPO Industries Sdn Bhd Full timeInterface with customers and sales representatives to handle both pre-sales and post-sales service functions.Provide outstanding customer service to improve customer satisfaction and relationship.Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.Assist in product purchasing and order fulfillment activities...
-
Customer Service Assistant
1 week ago
Pelabuhan Klang, Selangor, Malaysia Logistics Sdn Bhd Full timeNature of Business: Logistic & shipping company- Location: Kawasan 13 Port klang- Working Days: 5 days ( Mon-Fri, 9am - 6pm)- Salary: RM2200-RM2500Job Requirement: Minimum SPM or Diploma in Logistics At least 1 year experience in Logistics Shipping. Smart & love communicate with people Assist the marketing team in preparing quotations for new Customers....
-
Commercial Driver
1 week ago
Pelabuhan Klang, Selangor, Malaysia Cxl executive Full timePrincipal Responsibilities: Deliver products to customers or between plants as per assigned plan with high performance and safety standards. Provide delivery documents and certificates to customers for signing and return them to the warehouse. Assist in ensuring proper and timely maintenance of vehicles, running gear, tankers, and equipment. Attend regular...
-
Customer Service Officer
1 week ago
Pelabuhan Klang, Selangor, Malaysia ARTHA HAULAGE SDN BHD Full timeCommunicating with customers for daily orders as well updating on existing orders status. Resolve any customer enquiries. Coordinate with customers / agents and follow up on relevant documents. Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. Preparing...
-
Customer Service Officer
1 week ago
Pelabuhan Klang, Selangor, Malaysia Syarikat Logistik Petikemas Sdn Bhd Full timeAttend to customer's enquiries / request and feedback to ensure customer's KPI are met. To coordinate and monitor for import & export shipments, transportations, and custom clearance Updating necessary information in our integrated logistics system. Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. Work out...
-
Customer Service
1 week ago
Pelabuhan Klang, Selangor, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full timeTo build, establish, maintain, and improve relationships with customers. Ensure consignment orders are processed accurately based on the order and instructions given by the customers and/or management. Able to communicate and coordinate with Shippers, Customers, Customs broker, Transporters on cargo transportations/status. Work closely with Warehouse...
-
Customer Service Officer
1 week ago
Pelabuhan Klang, Selangor, Malaysia Flash Malaysia Express Sdn. Bhd. Full timeJob Roles and ResponsibilitiesResponsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the companyTo provide information, advice and basic troubleshooting in the case of delayed or lost deliveriesRecord data and produce daily/weekly/monthly reports. Both in...