Customer service officer

The Customer Service Officer (Haulage) shall be responsible for but not limited to:Communicating with customers for daily orders as well updating on existing orders status. Resolve any customer enquiries. Coordinate with customers / agents and follow up on relevant documents. Checking for new orders / Request of Transport (ROT) in the designated system and...

Job Responsibility Build contacts with potential client to create new business opportunities Make cold calls for new business leads Maintain knowledge of all products and service offerings of the company Follow company guidelines and procedures for acquisition of customers, submission of cases Etc Job Requirements Strong customer service skills Excellent...

Job Responsibility Build contacts with potential client to create new business opportunities Make cold calls for new business leads Maintain knowledge of all products and service offerings of the company Follow company guidelines and procedures for acquisition of customers, submission of cases Etc Job Requirements Strong customer service skills Excellent...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. Handle customer complaints and followup with the disposition actions Review or approve return and refund from all ecommerce platform as per customer request. Process and follow up returns and refund procedures. Provide information about our products...

Requirements SPM Background Fresh Graduate are welcome to apply Experience in selling products & services Must be able to work varied shifts (weekends and public holidays) Excellent communication and teamwork abilities Good in writing complete sentences in Bahasa Malaysia & English Good Understanding skillsResponsibility Provide excellent service to existing...

RESPONSIBILITIES: Key in daily Sales Order (SO) in SAP system and check if any customer orders have exceeded credit limit. Ensure the price list is constantly updated. Create Invoice and bill customers upon confirmation of completed delivery. Check through invoices received from forwarder before submit to accounts for payment. Ensure customer Purchase Order...

In year 2015, Pacific Star Group is proud to establish their newest addition to the Group Star Concord Logistics Sdn Bhd in Malaysia with offices in Port Klang, Pasir Gudang and Penang. Star Concord Logistics Sdn Bhd is also supported by 39 branches and with over 370 agents worldwide. Using our group expertise and knowledge in consolidation, we are able to...

Req ID: 6301- Job Description: Handling Operations Administration, Customer Enquiries and Crowd Management:Facilitate salary crediting and support day-to-day branch operations.Assist customers with EPF withdrawals, full settlement financing accounts, fee-based product inquiries, and investment advisory. Address queries regarding BIC/ATM/CDM/Internet Banking....

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to our clients.PositionCustomer Service Specialist (Mandarin...

The CompanyOur client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa.The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in attending...

Communicating with customers for daily orders as well updating on existing orders status. Resolve any customer enquiries. Coordinate with customers / agents and follow up on relevant documents. Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. Preparing...

Attend to customer phone enquiries and complaints, provide appropriate solutions and alternatives; follow up to ensure resolution Maintain a positive, empathetic, and professional attitude to ensure customer satisfaction Keep records of customer interactions, transactions, comments, and complaintsRequirements: Strong communication skills, with verbal...

Attend to customer's enquiries / request and feedback to ensure customer's KPI are met. To coordinate and monitor for import & export shipments, transportations, and custom clearance Updating necessary information in our integrated logistics system. Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. Work out...

Skills: Microsoft Office/Excel*Additional benefit for those who are mandarin literate or have experience.*Fresh graduates are encouraged to apply.*Salary will be discussed during interview.Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during the...

Job Roles and ResponsibilitiesResponsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the companyTo provide information, advice and basic troubleshooting in the case of delayed or lost deliveriesRecord data and produce daily/weekly/monthly reports. Both in...

Job Brief Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction. Secondary– to effectively manage large amounts of data, turning data into information, information into...

Job Brief Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction. Secondary– to effectively manage large amounts of data, turning data into information, information into...

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics...

We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industryResponsibility:To communicate and answer incoming sales inquiry and customer's feedback via Whats App, phone call or email. To handle walk-in customer. To prepare the sales related documents for customer such as quotation,...

We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industryResponsibility:To communicate and answer incoming sales inquiry and customer's feedback via Whats App, phone call or email. To handle walk-in customer. To prepare the sales related documents for customer such as quotation,...