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Collections Control Associate

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Maxis Full time
Are you ready to get ahead in your career?

  • We want to empower you turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?

What are you accountable for?


Investigating and resolving reconciling items by working with ISD, S&S, Banks and other stakeholders to resolve collection and system issues.


  • Daily/

Monthly Reconciliation:
Performing daily reconciliation between customers collection records and bank-in collections and escalate any non-receipt of bank-in immediately.

  • Investigation & closure of reconciling items: Investigating and resolving reconciling items by working with ISD, S&S, Banks and other stakeholders to resolve collection and system issues. ]All reconciling items are to be investigated and resolved within given SLA time frame.
  • Automating Processes: Developing solutions to automate business processes.
  • Monitoring & Control: Monitoring and analysing collections trends
What do you need to have for this role?

  • Bachelor's Degree (or higher) d in: Accounting / IT / Computer Science
  • 12 years' experience in Machine Learning, Accounting or related field
  • Understanding of data structures, data modeling and software architecture
  • Deep knowledge of math, probability, statistics and algorithms
  • Ability to write robust code in SQL, Python, Java and R
  • Excellent communication skills
  • Ability to work in a team.
What's next?

Maxis values diverse voices & people.

We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.