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Sme Recovery Specialist
2 weeks ago
- Facilitate the repayment of impaired accounts, assisting management in improving Credit Assessment (CA) and Bad Debt Recovery (BDR) metrics.
- Ensure timely declassification of R&R customers after the coolingoff period.
- Handle appeals, negotiate repayment proposals, and evaluate account rehabilitation plans.
- Monitor R&R and monthly repayment accounts within specified Turn Around Times (TAT).
- Initiate necessary approvals to halt or defer legal actions for deserving cases.
- Daily tracking of payment reports for cured accounts and obtaining approvals to cease further actions and reduce interest rates.
- Address walkin customers and resolve complaints promptly and professionally.
- Ensure timely reporting of adhoc and monthly reports to relevant stakeholders.
- Adhere strictly to all credit policies, procedures, guidelines, and compliance standards.
- Monitor and track expiry and renewal of SJPP guarantees, preparing documents for consent and claim submission.
Requirements:
- Bachelor's degree in Finance, Banking, Business Administration, or related field.
- Minimum of 1 years of experience in banking, with a focus on credit management, loan recovery, or account rehabilitation.
- Strong understanding of banking regulations, compliance standards, and legal procedures related to loan recovery.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to prioritize tasks, manage time effectively, and meet deadlines in a fastpaced environment.
- Proficiency in using banking systems and software for recordkeeping and reporting.
- Attention to detail and commitment to accuracy in all aspects of work.
- Adaptability to changes in regulatory requirements and industry trends.
- Fluency in English
Job Types:
Full-time, Contract
Contract length: 12 months
Pay:
RM3,500.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- SME Recovery: 1 year (required)
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