Customer Care Representative

3 weeks ago


Subang Jaya, Selangor, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

JOB SCOPE:

  • Provide support for a Premium Automotive Brand
  • Respond to customer queries in a timely and accurate manner
  • Update our internal database with feedback and information regarding discussions with customers
  • Share feature requests and effective workarounds with team members
  • Gather customer feedback and share it with your teammates/team leaders

REQUIREMENTS:

  • Must have a minimum 2 years' experience as Customer Service experience in BPO industry.
  • Required language: Proficient in English (both written and spoken)
  • Previous experience supporting Australian and New Zealand market will be an added advantage
  • Basic knowledge on cars will be advantageous
-
Able to start working on 24th June 2024

Job Type:
Permanent

Pay:
RM3,785.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Overtime pay

Application Question(s):

  • How do you rate your proficiency in English language from a scale of 110?
  • Able to work on 24/7 rotational shift?
  • Able to start working on 24th June 2024?
  • Are you ok with the basic salary of RM3,785?

Education:

  • STM/STPM (preferred)

Experience:

  • Customer service: 1 year (preferred)
Expected Start Date: 06/24/2024

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