Team Leader, Apac Customer Care Centre

We are looking for a committed Centre Manager / Teacher to complement our team of passionate Teachers. You will be responsible for managing centre, tutoring, providing homework guidance, and caring for our SJK(C) Subang primary school daycare students. Holiday programme planning Academic planningJob Types: Full-time, PermanentPay: RM3, RM4,000.00 per...

Your Job:You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking...

Company DescriptionAbout Ikano RetailIkano Retail is one of 12 IKEA franchisees. Through our omnichannel experience we create a better everyday life in Singapore, Malaysia, Thailand, Mexico and the Philippines, offering well-designed, functional home furnishing products at prices so low that as many people as possible are able to afford them. Our Ikano...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

APAC Revenue Management ManagerJob Description:Your Job:This position directly works with APAC RGM Leader to drive revenue management across the APAC region This role partners with the Revenue Management Leader, APAC in the design & implementation of RGM (Revenue Growth Management) methodologies and tools across APAC markets to identify Net Realized Revenue...

Bachelor's degree or equivalent diploma. Dynamic leader with experience and passion for managing large and diverse teams across multipleworkflows in a fast-paced environment, able to deal with rapid change and ambiguity. Advantage: Freight forwarding industry knowledge (shipping documentation, VGM, EDI, MBL) Advantage: Proficient with Microsoft Excel and...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

Your Job:You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking...

Responsibilities:- 1. Operations Management_ Support Operations Manager to ensure business KPIs are met. Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. Conduct need analysis to identify areas of improvements and propose recommendations to the management. Perform audits to ensure business compliance...

Ensuring the smooth operation of the branch's daily operations and ensuring the quality meets the requirement as set by the Company. Undertake proper arrangement, handle and manage tuition/ daycare related matters. Report all matters to Branch Principal/ Assistant Branch Principal. Report to operation manager if centre do not have branch principal or...

Principal Accountabilities (Key Result Areas) To ensure desired customer delight by providing satisfactory response to customer interaction.Manage Customer Interactions through Inbound & out bound voice contact through his/her team for the various services.Evolve more effective work process for improving customer interactions.Constantly monitor & review...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...

About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

Branch : Petaling Jaya**Benefits**:- Claim : dentist, medical check up, body check up, petrols- EPF, EIS & SOCSO AvailableWork Hour : 9.00am - 5.30pm Monday to Friday- 10% from Current Salary + Monthly High Commission- Manage a team of recovery officers especially in ensuring collections are up to par with targets set- Sets Credit & Collection operations...

Preferably at least 3 years of related working experience. Preferably specializing in Customer Service in call centre or equivalent. Required spoken language(s): English,Malay,Mandarin. Required written language(s):2 undefined positions availableSalary: RM4, RM6,000.00 per monthBenefits: Opportunities for promotion Professional developmentSchedule:...

Job Title Team Leader (Mandarin) - LogisticsRequirements: Bachelor's degree preferred. Language proficiency in English,Malay, Cantonese & Mandarin is mandatory. Experience in handling a telesales team with proven track record in sales targets. Experience dealing with Customer and Clients in a business environment. Sales experience is required. Significant...

APAC Technology Project ManagerWe have great people here and are looking for more. Come join us - you will love itPosition Purpose StatementWe are seeking a Project Manager to work with our APAC Technology team, reporting to the Head of APAC Technology. It is imperative that this person is flexible, can work in a complex environment with multiple competing...

Job responsibilities: Responsible for daytoday operation and administration of the clinic. Manage the daily patient flow of the clinic. Make, manage & monitor the scheduled appointments for the clinic. Involving in cashiering, patients complain or perform other administration duty as assigned. Any other jobs or duties as assigned by the immediate superior as...