Customer Service Team Leader

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

Position Summary: Johnson & Johnson Medtech is recruiting for a Team Leader, APAC Customer Care Centre, located in Pinnacle Sunway (KL Hub). The CS Team Leader is responsible for leading teams of CS Coordinators for responsible market to perform transactional services to customers and other CS stakeholders. The CS Team Leader is expected to be proficient in...

About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

Housekeeping Team Leader / SupervisorHousekeeping - Team Leader / SupervisorWhat will I be doing?As a Housekeeping - Team Leader / Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel.Specifically, a Housekeeping - Team Leader / Supervisor will perform the following tasks to the highest...

Your Job:You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking...

Housekeeping - Team Leader / Supervisor What will I be doing? As a Housekeeping - Team Leader / Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping - Team Leader / Supervisor will perform the following tasks to the highest standards:Allocate work duties to Team...

Job Title Team Leader (Mandarin) - LogisticsRequirements: Bachelor's degree preferred. Language proficiency in English,Malay, Cantonese & Mandarin is mandatory. Experience in handling a telesales team with proven track record in sales targets. Experience dealing with Customer and Clients in a business environment. Sales experience is required. Significant...

Bachelor's degree or equivalent diploma. Dynamic leader with experience and passion for managing large and diverse teams across multipleworkflows in a fast-paced environment, able to deal with rapid change and ambiguity. Advantage: Freight forwarding industry knowledge (shipping documentation, VGM, EDI, MBL) Advantage: Proficient with Microsoft Excel and...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

PJ, São Paulo On-siteNós somos a OpahIT e temos uma oportunidade como Team leader - operacionalUm pouco sobre nós:Somos especialistas em desenvolvimento de sistemas e fãs da velocidade e eficiência na entrega do projeto.Temos na nossa essência um espírito jovem e disruptivo: somos movidos por desafiosTrabalhamos com profissionais capacitados e...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Principal Accountabilities (Key Result Areas) To ensure desired customer delight by providing satisfactory response to customer interaction.Manage Customer Interactions through Inbound & out bound voice contact through his/her team for the various services.Evolve more effective work process for improving customer interactions.Constantly monitor & review...

Are you FUN, PASSIONATE, and TRUSTWORTHY? Come and be part of our team REDBERRY CONTACT CENTER SDN BHD is currently looking for new hires.LOCATION:Redberry City, Seksyen 13, Petaling JayaWORKING DAYS:Monday - Friday, 9 :30 am - 7:00 pmBASIC SALARY:RM2500 - RM3500OVERRIDING COMMISSION:UP TO 5KRequirements: At least 1 year(s) of working experience in the...

ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

Responsibility To lead the daytoday running of the campaign. To make sure that the KPIs set by the Management for the campaign are achieved. To set deadlines to achieve the tasks given. To monitor agents' performance including call reviews. To ensure sufficient head counts report to work daily. You will be informed of the minimum head count for the campaign....

Preferably at least 3 years of related working experience. Preferably specializing in Customer Service in call centre or equivalent. Required spoken language(s): English,Malay,Mandarin. Required written language(s):2 undefined positions availableSalary: RM4, RM6,000.00 per monthBenefits: Opportunities for promotion Professional developmentSchedule:...

Ensuring the smooth operation of the branch's daily operations and ensuring the quality meets the requirement as set by the Company. Undertake proper arrangement, handle and manage tuition/ daycare related matters. Report all matters to Branch Principal/ Assistant Branch Principal. Report to operation manager if centre do not have branch principal or...