Customer Care Centre Agent

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

We are looking for a committed Centre Manager / Teacher to complement our team of passionate Teachers. You will be responsible for managing centre, tutoring, providing homework guidance, and caring for our SJK(C) Subang primary school daycare students. Holiday programme planning Academic planningJob Types: Full-time, PermanentPay: RM3, RM4,000.00 per...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Job responsibilities: Responsible for daytoday operation and administration of the clinic. Manage the daily patient flow of the clinic. Make, manage & monitor the scheduled appointments for the clinic. Involving in cashiering, patients complain or perform other administration duty as assigned. Any other jobs or duties as assigned by the immediate superior as...

Position Summary: Johnson & Johnson Medtech is recruiting for a Team Leader, APAC Customer Care Centre, located in Pinnacle Sunway (KL Hub). The CS Team Leader is responsible for leading teams of CS Coordinators for responsible market to perform transactional services to customers and other CS stakeholders. The CS Team Leader is expected to be proficient in...

Preschool & Child Care CentreSPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

What you will do: Handling inbound calls on customer inquiries, requests, and complaints about car park services. Assist customers in resolving issues related to parking access, payments, and ticketing. Do troubleshooting and assist customers with any issue at the car park via phone call. Collaborate and communicate with car park staff to ensure operations...

Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...

Company Description**_GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._**Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful...

Company Description**_GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._**Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful...

Experience:Min 4 Years in Nurse Coordinator call centreShift: permanent/Rotational ShiftRole:Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and...

**Customer Care Assistant Petaling Jaya**Salary: Up to RM3500Monday - Sunday (2 days rotating)8:30 am until 6:00 pmAbout Us:Join a dynamic team dedicated to delivering exceptional customer service experiences We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and thrive in a...

REQUIREMENTS Graduation Year: Fields of Study: Any Education Level (pursuing / obtained): SPM and above Required Level ofWork Experience: None Full Time Admin Clerk (can work at least 1 years and above):Working location will be SS2 Petaling JayaJOB SCOPE: Basic Admin task Basic marketing posting Prepare teaching notes, materials Assist centre manager in...

ROLE :TELESALES AGENT- Position: Telesales Agent - ( Malay and English ):Working Location: Petaling Jaya, 46100 Selangor, Malaysia- Working Hours: Shift A : 9am-6pm Shift B : 11am/ 12pm - 8pm/9pm ( Rotation Shift )- Working Days :5.5 days a week (Monday Sunday),Off Day: Based on schedule given- Job type :1 year contract- Salary : Basic: Sales KPI bonus-...

Company DescriptionSports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team.We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at...

Location: Symphony House, Ara Damansara, Petaling Jaya, Kuala Lumpur, Malaysia Only a 10minute walk from LRT Ara Damansara Station FREE shuttle service from the LRT station to the office on a scheduled basisResponsibilities: Provide accurate and prompt responses to customer queries, complaints, and feedback Assist with cable tv subscriptions, devices,...

About The Position:Are you passionate in making a positive impact in the English Education Sector catering to kids from 4 to 15 years old and be part of the fastest growing innovative education company? If YES, this is a great platform for YOU to embark your careerYour Role Would Include: Communicate, maintain good rapport, and provide a good customer...

Reviewing social media and either answering inquiries or routing them to the appropriate internal team. Creating documentation to help customers resolve their issues. Assisting with billing issues. Staying late (or coming in early) to support highpriority customers in different time zones.Job Type: ContractContract length: 12 monthsSalary: RM1, RM2,300.00...

ROLE :TELESALES AGENT-Take care and support close customers, provide preferential programs for customers to increasesales -Completing the assigned KPIs as prescribedSpecialized knowledge and skills:Necessary skills:Voice clear, fluent, good communication. And a good telesales person needs to knowhowtofocus on needs and the customer's desire to be able to...

Centre name: Think Tanker Education at Millerz squareLocation: Old Klang Road (Jalan Klang Lama KL)Position: Playschool teacher Assistant teacher Infant care teacher / infant care nurseJob scope To ensure a high standard of care and stimulation for the infants/toddler in her group. To ensure that the basic physical needs of the infants and toddler are met.To...