Nurse Coordinator-call Centre

2 weeks ago


Subang Jaya, Selangor, Malaysia JP infotech Full time

Experience:
Min 4 Years in Nurse Coordinator call centre

Shift:
permanent/Rotational Shift

Role:
Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and guide agents on medical assistance.

  • Responsible to handle inbound activities
- o Facilitate the medical arrangements for the customers in Australia in any clinic and/or hospital. o Facilitate flight bookings and/or any other services per the request ofentity on behalf of their client

  • Responsible to assist in Medial Assistance.
  • Record case activities in company case management system.
  • Provide quality assistance solutions for customers.
  • Assist daily operation in medical cases which require clinical knowledge.
  • Active engagement with oversea medical team to meet desirable result.
  • Arrange medical needs targeting customer requirements.
  • Continuous customer support throughout the journey.
  • Ensure task assigned including general or medical assistance are met within agreed service level.
  • Advise customers of other travel coverages as and when required.

Job Type:
Contract

Contract length: 6 months

Pay:
Up to RM5,000.00 per month

Experience:

  • Nurse coordinator call centre: 4 years (required)

  • Call Centre Monitor

    2 weeks ago


    Subang Jaya, Selangor, Malaysia inovasi makmur m sdn bhd Full time

    JAWATAN : CALL CENTRE TEAM LEADER*KERJA: MONITORING CALL CENTRE*NAMA PEJABAT: INOVASI MAKMUR SDN BHDLOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14)- KERJA : FULL TIME- GAJI: RM 2000- RM 2500- Hari Kerja Isnin -Jumaat, Sabtu (alternate)- Waktu kerja : 9.00am - 6.30pm- Sabtu : Jika hari sabtu adalah hari bekerja, maka monitor...

  • Call Centre Support

    1 week ago


    Subang Jaya, Selangor, Malaysia First Ambulance Services Sdn. Bhd. Full time

    Receive incoming emergency, urgent and non-urgent calls simultaneously operating the telephony, computer and prioritization systems Remain updated with back up contingency plans and procedures to accommodate any system failures. Put these procedures into action whenever required Accurately and promptly analyse information provided by the caller to allow...

  • Call Centre Executive

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Intelek Talent Solutions Sdn Bhd Full time

    Position:Call Centre Executive (Postpaid)Intake:6th May 2024Employment Type: 1-Year Contract (_Renewable based on performance_)Working Location: The Pinnacle Sunway, Petaling JayaWorking Hours/Days: Earliest shift starts at 8 AM, last ends at 12 AM (_9 hours in a day_) / 5 days and 2 days off a week including weekends and Public HolidaysMonthly Salary:...


  • Subang Jaya, Selangor, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full time

    Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

  • Call Centre Agent

    2 weeks ago


    Subang Jaya, Selangor, Malaysia JP infotech Full time

    Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...


  • Subang Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full time

    Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...


  • Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok enables our customers in the...


  • Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok enables our customers in the...


  • Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok enables our customers in the...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

    Operating Theatre (OT)/ Roles on OT days /Scrub Nurse Runner CSSD/Prep Nurse Surgery Coordinator Customer Care Administrator (CCA) OT preparation for surgery Patient care/management including education Manage patient complaints Patient flow management of surgery timing and scheduling Complication management OT housekeeping & maintenance Compliance and...


  • Subang Jaya, Selangor, Malaysia IT & Electrical Appliances Sdn Bhd Full time

    Call Centre exe( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution providerSalary range- basic rm Checking of the warranty for the particular IT products. Provide the quotation to the customers on the servicing cost Follow up and assist customer enquiries Will coordinate with other...

  • Staff Nurse

    2 weeks ago


    Subang Jaya, Selangor, Malaysia BEACON HOSPITAL SDN BHD Full time

    Carry out doctors and/or specialists order in conformance with standardized techniques and procedures as well as to provide quality care.Beacon Hospital is a medium-sized cancer specialist hospital equipped with 100 beds and more than 80 medical specialists. Our primary focus is to provide advanced medical equipment, specialist doctors and professional...

  • Call Centre Admin

    1 week ago


    Subang Jaya, Selangor, Malaysia Seneth Business Services Full time

    Position: Call Centre Admin / Backhand Processing / QALocation: Subang JayaWorking day: 9am to 6pm, Monday to FridaySalary: RM1700 RM2500Job Summary: We are looking for an enthusiastic Officer to contribute to generating better services to the organizationcompany. You will be responsible for maintaining good customer relationships. An effective Officer must...

  • Staff Nurse

    1 week ago


    Subang Jaya, Selangor, Malaysia Assunta Hospital Full time

    _Job Description_ Ensure that provision and coordination of patient care activities are within the established hospital, division and unit specific guidelines, policies, standards and protocols. Responding to changing activity and patient dependency by optimum management of available resources. Providing primary care to women and newborns. Supervising women...

  • Nurse Coordinator

    1 week ago


    Subang Jaya, Selangor, Malaysia Asia Assistance Network(M) Sdn Bhd Full time

    ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

  • Staff Nurse

    2 weeks ago


    Subang Jaya, Selangor, Malaysia SRIM Global Consult Sdn. Bhd. Full time

    JOB REQUIREMENT Possess Diploma or Bachelor in Nursing from recognized university/ institutions. Registered with Nursing Board of Malaysia with a valid license to practise as a Registered Nurse. At least 1 year experience in related field. Strong interpersonal and communication skills. Caring, honest and responsible worker. Willingness to work on scheduled...

  • Nurse Clinician

    1 week ago


    Subang Jaya, Selangor, Malaysia BAXTER Full time

    Vantive: A New Company Built On Our LegacyBaxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care...

  • Nurse Clinician

    1 week ago


    Subang Jaya, Selangor, Malaysia BAXTER Full time

    This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...


  • Subang Jaya, Selangor, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usCQM Oversee and manage CQM team to meet its set objectives and targets Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement.BUCR Provide support in coordinating and monitoring initiatives taken in ensuring regulatory compliance activities Providing...

  • Call Centre Executive

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Dataprep Holding Full time

    Answering customer calls Doing 1st troubleshooting Update customer details in the system. Other taskJob Type: ContractContract length: 12 monthsSalary: RM2, RM2,400.00 per monthBenefits: Health insurance Maternity leave Parental leaveSchedule: Monday to FridaySupplemental pay types: Overtime payAbility to commute/relocate: Petaling Jaya: Reliably commute or...