Call Centre Executive

JAWATAN : CALL CENTRE TEAM LEADER*KERJA: MONITORING CALL CENTRE*NAMA PEJABAT: INOVASI MAKMUR SDN BHDLOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14)- KERJA : FULL TIME- GAJI: RM 2000- RM 2500- Hari Kerja Isnin -Jumaat, Sabtu (alternate)- Waktu kerja : 9.00am - 6.30pm- Sabtu : Jika hari sabtu adalah hari bekerja, maka monitor...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...

Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...

Experience:Min 4 Years in Nurse Coordinator call centreShift: permanent/Rotational ShiftRole:Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and...

Position: Call Centre Admin / Backhand Processing / QALocation: Subang JayaWorking day: 9am to 6pm, Monday to FridaySalary: RM1700 RM2500Job Summary: We are looking for an enthusiastic Officer to contribute to generating better services to the organizationcompany. You will be responsible for maintaining good customer relationships. An effective Officer must...

Answering customer calls Doing 1st troubleshooting Update customer details in the system. Other taskJob Type: ContractContract length: 12 monthsSalary: RM2, RM2,400.00 per monthBenefits: Health insurance Maternity leave Parental leaveSchedule: Monday to FridaySupplemental pay types: Overtime payAbility to commute/relocate: Petaling Jaya: Reliably commute or...

1) Handling incoming sales calls, Social Media and Web/App sales.2) Assigning completed sales to technicians' team for further action.3) Follow up the jobs assigned in system until it completed.4) Update handled sales details in the call log and share it with Management team.5) Follow any other task or instructions given by superior's time to time.6) Must be...

Receive incoming emergency, urgent and non-urgent calls simultaneously operating the telephony, computer and prioritization systems Remain updated with back up contingency plans and procedures to accommodate any system failures. Put these procedures into action whenever required Accurately and promptly analyse information provided by the caller to allow...

Working hours :9.00 am pm per week.What You Should Have? Customer service experience Database management skills Health in good condition SPM / STPM/ DIPLOMA Calls customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Negotiate payment plan arrangements with...

Job description:1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

Reports To:Executive, DistributionRole Purpose:To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc.Key Accountability: To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with proper customer service etiquette. To provide airline...

Responsibilities: To operate the telephone stations to receive, filter and transmit all incoming calls. To answer incoming enquiries from members and clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans. To entertain members' complaints and channel them to the respective internal units for...

Call Centre exe( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution providerSalary range- basic rm Checking of the warranty for the particular IT products. Provide the quotation to the customers on the servicing cost Follow up and assist customer enquiries Will coordinate with other...

REQUIREMENTS Graduation Year: Fields of Study: Any Education Level (pursuing / obtained): SPM and above Required Level ofWork Experience: None Full Time Admin Clerk (can work at least 1 years and above):Working location will be SS2 Petaling JayaJOB SCOPE: Basic Admin task Basic marketing posting Prepare teaching notes, materials Assist centre manager in...

Job details:Posted 09 April 2024SalaryRM3500 - RM5000 per monthLocationPetaling JayaJob type PermanentDisciplineTechnology & DigitalReference270967_ Call center - Service deskThis position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general...

Company Description**_GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._**Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful...

ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

If you are looking to excel and make a difference, take a closer look at usCQM Oversee and manage CQM team to meet its set objectives and targets Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement.BUCR Provide support in coordinating and monitoring initiatives taken in ensuring regulatory compliance activities Providing...