Call Centre Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

JAWATAN : CALL CENTRE TEAM LEADER*KERJA: MONITORING CALL CENTRE*NAMA PEJABAT: INOVASI MAKMUR SDN BHDLOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14)- KERJA : FULL TIME- GAJI: RM 2000- RM 2500- Hari Kerja Isnin -Jumaat, Sabtu (alternate)- Waktu kerja : 9.00am - 6.30pm- Sabtu : Jika hari sabtu adalah hari bekerja, maka monitor...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...

Experience:Min 4 Years in Nurse Coordinator call centreShift: permanent/Rotational ShiftRole:Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and...

Position:Call Centre Executive (Postpaid)Intake:6th May 2024Employment Type: 1-Year Contract (_Renewable based on performance_)Working Location: The Pinnacle Sunway, Petaling JayaWorking Hours/Days: Earliest shift starts at 8 AM, last ends at 12 AM (_9 hours in a day_) / 5 days and 2 days off a week including weekends and Public HolidaysMonthly Salary:...

Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...

Job details:Posted 09 April 2024SalaryRM3500 - RM5000 per monthLocationPetaling JayaJob type PermanentDisciplineTechnology & DigitalReference270967_ Call center - Service deskThis position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general...

Company Description**_GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._**Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful...

Position: Call Centre Admin / Backhand Processing / QALocation: Subang JayaWorking day: 9am to 6pm, Monday to FridaySalary: RM1700 RM2500Job Summary: We are looking for an enthusiastic Officer to contribute to generating better services to the organizationcompany. You will be responsible for maintaining good customer relationships. An effective Officer must...

ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

Receive incoming emergency, urgent and non-urgent calls simultaneously operating the telephony, computer and prioritization systems Remain updated with back up contingency plans and procedures to accommodate any system failures. Put these procedures into action whenever required Accurately and promptly analyse information provided by the caller to allow...

Call Centre exe( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution providerSalary range- basic rm Checking of the warranty for the particular IT products. Provide the quotation to the customers on the servicing cost Follow up and assist customer enquiries Will coordinate with other...

Company DescriptionSports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team.We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at...

Reports To:Executive, DistributionRole Purpose:To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc.Key Accountability: To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with proper customer service etiquette. To provide airline...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

Pls contactSherry for interview appointment.Pls contactSherry for interview appointment.Pls contactSherry for interview appointment.Call listing and collect data.Filter listingBasicBonus (if achieve KPI)Working HourMonday to Friday930am to 6pm (7.30hours)Pls contactSherry for interview appointment.Pls contactSherry for interview appointment.Pls contactSherry...

Answering customer calls Doing 1st troubleshooting Update customer details in the system. Other taskJob Type: ContractContract length: 12 monthsSalary: RM2, RM2,400.00 per monthBenefits: Health insurance Maternity leave Parental leaveSchedule: Monday to FridaySupplemental pay types: Overtime payAbility to commute/relocate: Petaling Jaya: Reliably commute or...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...