Call Centre Admin

JAWATAN : CALL CENTRE TEAM LEADER*KERJA: MONITORING CALL CENTRE*NAMA PEJABAT: INOVASI MAKMUR SDN BHDLOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14)- KERJA : FULL TIME- GAJI: RM 2000- RM 2500- Hari Kerja Isnin -Jumaat, Sabtu (alternate)- Waktu kerja : 9.00am - 6.30pm- Sabtu : Jika hari sabtu adalah hari bekerja, maka monitor...

REQUIREMENTS Graduation Year: Fields of Study: Any Education Level (pursuing / obtained): SPM and above Required Level ofWork Experience: None Full Time Admin Clerk (can work at least 1 years and above):Working location will be SS2 Petaling JayaJOB SCOPE: Basic Admin task Basic marketing posting Prepare teaching notes, materials Assist centre manager in...

Position:Call Centre Executive (Postpaid)Intake:6th May 2024Employment Type: 1-Year Contract (_Renewable based on performance_)Working Location: The Pinnacle Sunway, Petaling JayaWorking Hours/Days: Earliest shift starts at 8 AM, last ends at 12 AM (_9 hours in a day_) / 5 days and 2 days off a week including weekends and Public HolidaysMonthly Salary:...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...

Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...

Experience:Min 4 Years in Nurse Coordinator call centreShift: permanent/Rotational ShiftRole:Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and...

Receive incoming emergency, urgent and non-urgent calls simultaneously operating the telephony, computer and prioritization systems Remain updated with back up contingency plans and procedures to accommodate any system failures. Put these procedures into action whenever required Accurately and promptly analyse information provided by the caller to allow...

Call Centre exe( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution providerSalary range- basic rm Checking of the warranty for the particular IT products. Provide the quotation to the customers on the servicing cost Follow up and assist customer enquiries Will coordinate with other...

Answering customer calls Doing 1st troubleshooting Update customer details in the system. Other taskJob Type: ContractContract length: 12 monthsSalary: RM2, RM2,400.00 per monthBenefits: Health insurance Maternity leave Parental leaveSchedule: Monday to FridaySupplemental pay types: Overtime payAbility to commute/relocate: Petaling Jaya: Reliably commute or...

1) Handling incoming sales calls, Social Media and Web/App sales.2) Assigning completed sales to technicians' team for further action.3) Follow up the jobs assigned in system until it completed.4) Update handled sales details in the call log and share it with Management team.5) Follow any other task or instructions given by superior's time to time.6) Must be...

Responsibilities: Reception and front desk duties answer phone calls, support visitors and meeting arrangements as and when required; Assist in personnel related issue annual leave/payslip/staff welfare; Assist the Senior Officer in matters pertaining logistics, flight booking, travel and workshop arrangements for GEC events/workshop/seminar as and when...

Working hours :9.00 am pm per week.What You Should Have? Customer service experience Database management skills Health in good condition SPM / STPM/ DIPLOMA Calls customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Negotiate payment plan arrangements with...

Reports To:Executive, DistributionRole Purpose:To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc.Key Accountability: To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with proper customer service etiquette. To provide airline...

Job details:Posted 09 April 2024SalaryRM3500 - RM5000 per monthLocationPetaling JayaJob type PermanentDisciplineTechnology & DigitalReference270967_ Call center - Service deskThis position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general...

Job description:1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

REQUIREMENTS Graduation Year: Fields of Study: Any Education Level (pursuing / obtained): SPM and above Required Level ofWork Experience: None Working location will be SS2 Petaling JayaJOB SCOPE: Basic Admin task Basic marketing posting Complete task that assign from centre manager and tutor Keep centre clean and tidy Any paperwork and filling under our...

Responsibilities: To operate the telephone stations to receive, filter and transmit all incoming calls. To answer incoming enquiries from members and clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans. To entertain members' complaints and channel them to the respective internal units for...

ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...