Call Centre Agent

Experience:Min 4 Years in Nurse Coordinator call centreShift: permanent/Rotational ShiftRole:Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and...

JAWATAN : CALL CENTRE TEAM LEADER*KERJA: MONITORING CALL CENTRE*NAMA PEJABAT: INOVASI MAKMUR SDN BHDLOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14)- KERJA : FULL TIME- GAJI: RM 2000- RM 2500- Hari Kerja Isnin -Jumaat, Sabtu (alternate)- Waktu kerja : 9.00am - 6.30pm- Sabtu : Jika hari sabtu adalah hari bekerja, maka monitor...

Position:Call Centre Executive (Postpaid)Intake:6th May 2024Employment Type: 1-Year Contract (_Renewable based on performance_)Working Location: The Pinnacle Sunway, Petaling JayaWorking Hours/Days: Earliest shift starts at 8 AM, last ends at 12 AM (_9 hours in a day_) / 5 days and 2 days off a week including weekends and Public HolidaysMonthly Salary:...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

Hiring Agent Call CenterCompany : TechnoMech (M) Sdn BhdWorking Location : Wisma TNB Jalan Anson Pulau Pinang // Menara PKNS Petaling JayaWorking hours : 24/7 Shift (5 days work, 2 days off)Benefits:Basic RM KPI RM300TrainingMedical CardEPF/SOCSOMonthly RewardsJob Types: Permanent, ContractSalary: RM1, RM2,000.00 per monthSchedule: Monday to Friday

Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Receive incoming emergency, urgent and non-urgent calls simultaneously operating the telephony, computer and prioritization systems Remain updated with back up contingency plans and procedures to accommodate any system failures. Put these procedures into action whenever required Accurately and promptly analyse information provided by the caller to allow...

Position: Call Centre Admin / Backhand Processing / QALocation: Subang JayaWorking day: 9am to 6pm, Monday to FridaySalary: RM1700 RM2500Job Summary: We are looking for an enthusiastic Officer to contribute to generating better services to the organizationcompany. You will be responsible for maintaining good customer relationships. An effective Officer must...

Call Centre exe( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution providerSalary range- basic rm Checking of the warranty for the particular IT products. Provide the quotation to the customers on the servicing cost Follow up and assist customer enquiries Will coordinate with other...

Answering customer calls Doing 1st troubleshooting Update customer details in the system. Other taskJob Type: ContractContract length: 12 monthsSalary: RM2, RM2,400.00 per monthBenefits: Health insurance Maternity leave Parental leaveSchedule: Monday to FridaySupplemental pay types: Overtime payAbility to commute/relocate: Petaling Jaya: Reliably commute or...

1) Handling incoming sales calls, Social Media and Web/App sales.2) Assigning completed sales to technicians' team for further action.3) Follow up the jobs assigned in system until it completed.4) Update handled sales details in the call log and share it with Management team.5) Follow any other task or instructions given by superior's time to time.6) Must be...

Attend to and answer inquiries from customers by clarifying desired information; researching, locating, and providing the desired information; Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems; Provide customers with product and service...

REQUIREMENTS Graduation Year: Fields of Study: Any Education Level (pursuing / obtained): SPM and above Required Level ofWork Experience: None Full Time Admin Clerk (can work at least 1 years and above):Working location will be SS2 Petaling JayaJOB SCOPE: Basic Admin task Basic marketing posting Prepare teaching notes, materials Assist centre manager in...

Location: Symphony House, Ara Damansara, Petaling Jaya, Kuala Lumpur, Malaysia (just a 10minute walk from LRT Ara Damansara Station) FREE shuttle service from the LRT station to the office according to a set scheduleJob Scope: Provide timely and accurate responses to customers' general queries, complaints, and feedback Assist customers with their cable...

Working hours :9.00 am pm per week.What You Should Have? Customer service experience Database management skills Health in good condition SPM / STPM/ DIPLOMA Calls customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Negotiate payment plan arrangements with...

Reports To:Executive, DistributionRole Purpose:To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc.Key Accountability: To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with proper customer service etiquette. To provide airline...

Job details:Posted 09 April 2024SalaryRM3500 - RM5000 per monthLocationPetaling JayaJob type PermanentDisciplineTechnology & DigitalReference270967_ Call center - Service deskThis position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general...

Job description:1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

ASIA RECRUIT MANAGEMENT offers support services to various clienteles ranging from small to large multinational organisations representing various industries such as oil & gas, technology, banking & finance, healthcare, manufacturing, construction, logistics/transportation, call centre and many more with specialisation in the areas of Engineering,...