Manager - Group Operations (Contact Centre - Call

Company DescriptionSports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team.We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at...

JAWATAN : CALL CENTRE TEAM LEADER*KERJA: MONITORING CALL CENTRE*NAMA PEJABAT: INOVASI MAKMUR SDN BHDLOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14)- KERJA : FULL TIME- GAJI: RM 2000- RM 2500- Hari Kerja Isnin -Jumaat, Sabtu (alternate)- Waktu kerja : 9.00am - 6.30pm- Sabtu : Jika hari sabtu adalah hari bekerja, maka monitor...

Role: Contact Centre RepresentativeHeadcount: 2**Tenure: 6 months contract under the payroll of client Leading to permanent based on performance**Work Location: Damansara Uptown 5, Petaling JayaSalary: Between RM2,500 to RM2,800- Fixed Allowance:RM400:- Overtime: As and when is required by the companyTraining Provided:- Class room: 2 weeks:- On-the-job: 1...

Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...

Full time Add expected salary to your profile for insights Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues...

Position:Call Centre Executive (Postpaid)Intake:6th May 2024Employment Type: 1-Year Contract (_Renewable based on performance_)Working Location: The Pinnacle Sunway, Petaling JayaWorking Hours/Days: Earliest shift starts at 8 AM, last ends at 12 AM (_9 hours in a day_) / 5 days and 2 days off a week including weekends and Public HolidaysMonthly Salary:...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Experience:Min 4 Years in Nurse Coordinator call centreShift: permanent/Rotational ShiftRole:Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and...

Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

About The Position:Are you passionate in making a positive impact in the English Education Sector catering to kids from 4 to 15 years old and be part of the fastest growing innovative education company? If YES, this is a great platform for YOU to embark your careerYour Role Would Include: Communicate, maintain good rapport, and provide a good customer...

Position: Call Centre Admin / Backhand Processing / QALocation: Subang JayaWorking day: 9am to 6pm, Monday to FridaySalary: RM1700 RM2500Job Summary: We are looking for an enthusiastic Officer to contribute to generating better services to the organizationcompany. You will be responsible for maintaining good customer relationships. An effective Officer must...

Receive incoming emergency, urgent and non-urgent calls simultaneously operating the telephony, computer and prioritization systems Remain updated with back up contingency plans and procedures to accommodate any system failures. Put these procedures into action whenever required Accurately and promptly analyse information provided by the caller to allow...

Job ID: REF5087IDate posted: 09/05/2024Company description**_GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._**Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins...

Working hours :9.00 am pm per week.What You Should Have? Customer service experience Database management skills Health in good condition SPM / STPM/ DIPLOMA Calls customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Negotiate payment plan arrangements with...

ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

We are looking for a committed Centre Manager / Teacher to complement our team of passionate Teachers. You will be responsible for managing centre, tutoring, providing homework guidance, and caring for our SJK(C) Subang primary school daycare students. Holiday programme planning Academic planningJob Types: Full-time, PermanentPay: RM3, RM4,000.00 per...

Job details:Posted 09 April 2024SalaryRM3500 - RM5000 per monthLocationPetaling JayaJob type PermanentDisciplineTechnology & DigitalReference270967_ Call center - Service deskThis position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general...

Job ID: REF4965TDate posted: 11/03/2024Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an...

Responsibilities:Prepare monthly, quarterly, and yearly Group consolidated management accounts and reports, annual statutory financial statements, budget, and financial statements.Manage and review Group budget and cash flow.Provide financial ratio reviews for the Group.Perform risk management on Group liabilities and investments.Ensure legal compliance of...