Retail Sales Associate

1 week ago


Subang Jaya, Selangor, Malaysia Eko Life MY Full time
Are you ready to embark on an electrifying journey with Eko Life, the heartbeat of e-mobility in Singapore, Malaysia, and soon, Indonesia?

About Us:


At Eko Life, we don't just move with technology, we ride the wave We're not your average company; we're a tech-savvy bunch that's passionate about transforming the way people move.

From e-bikes to e-scooters and even e-wheelchairs, we've got the e-mobility game on lock.


As a Retail Sales Associate, you will represent our company and products, educate customers about our electric mobility solutions, and help them find the perfect products.

Expect a fun and challenging role where you'll interact with diverse customers, introduce our products, and show how they can enhance their lives.


Key Responsibilities:

Customer Service:

  • Greet customers with a friendly and approachable demeanor.
  • Assist customers in finding products, providing information, and offering recommendations.
  • Address customer inquiries, concerns, and complaints in a professional and timely manner.
  • Promptfollowing up with potential customers from online leads, via various communication channels

Sales:

  • Actively engage with customers to understand their preferences and needs.
  • Utilize product knowledge to recommend, crosssell and upsell products and complementary products to enhance the customer's shopping experience.
  • Meet or exceed sales targets and contribute to the overall revenue goals of the store.

Product Knowledge:

  • Stay informed about product features, specifications, and benefits.
  • Stay updated on promotions, discounts, and sales events to effectively communicate them to customers.

Merchandising:

  • Ensure products are properly displayed and stocked on shelves.
  • Maintain a clean and organized sales floor to enhance the shopping experience.

Team Collaboration:

  • Work collaboratively with team members to achieve store goals.
  • Communicate effectively with colleagues and management to address issues and share insights.
  • Collect customer feedback to pinpoint areas for improvement in products and sales processes, providing valuable insights to sales leaders for future enhancements.

Requirements:

  • Proven experience in achieving high sales track record
  • KPI Driven and hungry for growth
  • Resilient and Adapt well to fastchanging environments
  • Great listening and communication skills

Benefits:

  • EPF & SOCSO & EIS provided
  • Training Provided
  • Professional development

Job Types:
Full-time, Fresh graduate

Pay:
RM2, RM2,500.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Retail: 1 year (preferred)

Language:

  • English (required)
  • Mandarin (preferred)
  • Bahasa (preferred)


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