Technical Writer

1 week ago

Bangi, Selangor, Malaysia Silentmode Sdn. Bhd. Full time
Develop comprehensive documentation such as product manuals, online help, and user guides that meet organizational standards.

  • Responsible in all aspects of Technical Documentation including preparation, publishing, customization, repository, and continuing enhancement.
  • Responsible to prepare documentation including deployment, training, guideline requirements and support as per required by the stakeholder.
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content that meets the needs of the stakeholders.
  • Develop and maintain detailed databases of updated and appropriate reference materials for each product.
  • Evaluate current content and develop innovative approaches for improvement to ensure that documentation remains relevant.
  • Work with business analysts and developers to ensure that accurate information is provided to users.
  • Collaborate with crossfunctional teams, including design, engineering, and marketing, to ensure that technical content is consistent and accurate.
  • Create documentation for endusers, developers, and system administrators, ensuring that all stakeholders have access to the information they need to effectively use and maintain products and systems.
  • Work closely with Business Analyst to understand trends and developments and ensure that technical documentation reflects these changes.
  • Participate in product design and development meetings, providing feedback and suggestions on the technical documentation process.
  • Ensure that all technical documents are stored and managed in an organized manner, making them easily accessible to relevant stakeholders.

Salary:
RM2, RM4,700.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (required)

Experience:

Technical Documentation: 1 year (required)

  • Technical Writer

    4 days ago

    Bangi, Malaysia Silentmode Sdn. Bhd. Full time

    Develop comprehensive documentation such as product manuals, online help, and user guides that meet organizational standards. - Responsible in all aspects of Technical Documentation including preparation, publishing, customization, repository, and continuing enhancement. - Responsible to prepare documentation including deployment, training, guideline...