IT Application Support

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time
IT Application Support - RBS Support

If you are looking to excel and make a difference, take a closer look at us...

Job Purpose Summary

  • Participates in user requirement & feasibility study, evaluation and recommendation of business & technical solutions.
  • Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation ,and liaising with PMO & SME in technical solution development

Key Responsibilities and Accountabilities

Functional (job responsibilities)

  • To meet with user to understand the new URS or production issue; feedback and respond to their requested or concerned.
  • Performs system analysis, technical design and develop plans for system and business.
  • To ensures the changed and enhanced systems meet user functional requirement specifications.
  • To ensure all documentation, processes and methodologies used, system development and implementation as per Bank's standards & methodologies.
  • To ensures stability, security and reliability of technical deliverables.
  • Provides technical assistance in RBS loansrelated areas.
  • To assist, discuss and facilitate vendor on CR or production support issue.

Managerial (team/group responsibilities)

  • Working in activities assigned by Managers or Team leads.

Jobholder Requirements

Education/Qualification

  • Malaysian citizen
  • Relevant Degree

Experience

  • 3 years' experience on Core Banking/Host Teller module.

Special Skills

  • Technical skills on respective domains
About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage.

Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR

  • Kuala Lumpur, Kuala Lumpur, Malaysia SEER Sdn Bhd Full time

    Job Position: IT Application Support Salary Up To RM8000 Location: Kuala Lumpur Job Descriptions:Ability to keep Customer at the forefront of all requests and advocate for the Customers needs at all times. Advocate for Customer SuccessOwn and track tickets within SLAsIdentify, resolve or manage the resolution of system issuesFamiliarity with multichannel...

  • Application Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MUV SOLUTIONS SDN BHD Full time

    Job Summary:As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required.Responsibilities: Aiding the Project...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

    Responsibilities:Requirements: Minimum Diploma in Computer Science, Software Engineering, Information Technology or similar technical certificate. At least 3 years of working experience in similar capacity, preferably in retail industry. Experience in supporting SAP Business One, LS Retail, Microsoft SQL, ASP/VB Programming (Developer) will be an added...

  • Application Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Responsibility Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. Follow up closely with customers to ensure full resolution of issues. Deployment of service releases, patches, requests and customizations. Compiling documentation related support calls, resolutions, and followups with users to...

  • Application Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyJoin an established financial institution recognized for its commitment to enhancing customer experiences through innovative solutions. This organization is at the forefront of integrating technology into financial services, ensuring secure and efficient operations that support both local and international markets.about the jobOversee...

  • Application Support

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyJoin an established financial institution recognized for its commitment to enhancing customer experiences through innovative solutions. This organization is at the forefront of integrating technology into financial services, ensuring secure and efficient operations that support both local and international markets.about the jobOversee...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Technical Support to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Technical Support to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Technical Support to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Support Engineer - Credit Processing Apps to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Support Engineer - Credit Processing Apps to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala...

  • Application Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia International Medical University - IMU Full time

    Responsibilities: Support and provide issue resolutions and change management to ensure service level objectives are delivered. Monitor the problem tickets logs and provide monthly SLA reporting. Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions. Provide functional / technical impact...

  • Application Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full time

    Application SupportPurpose of RoleEssentialResponsibilities:them. Conduct analysis on the solution proposed. Manage end users' requirements and vendor progress. Coordinate the work of vendors. Identify workflow/system improvements and work with supervisor and operations team toenact change. Problem troubleshoot and produce root cause analysis (RCA) document....

  • Application Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia JP Caliber Full time

    Job Descriptions: Participate/undertake IT project tasks to prepare test script & test plan, to perform testing and troubleshooting in SIT & UAT environment). Provide user support. To support end to end production batches.Job Requirements: Bachelor Degree in Computer Science or IT related fields. Possessed technical skills in: Microsoft SQL, Oracle SQL,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Full time

    IT Application SupportYears of Experiences - 6 years and aboveRequired Skill Set Oracle PL/SQLPreferable Skill Set Java Swagger JSON WebLogic Banking experience (accounting knowledge)Working Experience Agile and waterfall project approach Java Swagger JSON WebLogic Banking experience (accounting knowledge)Salary: RM5, RM12,500.00 per monthEducation:...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    IT Application Support - Credit Card ApplicationsIf you are looking to excel and make a difference, take a closer look at us...Job Propose Summary: - Undertake incident / problem troubleshooting and adopts appropriate actions to address reported incident / problem according to the stipulated SOP and good methodologies / practices. Assists users in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LH Agency Full time

    We are searching for an Application Support Specialist (Mandarin/Cantonese Speaker) to join our team in Kuala Lumpur either Johor Bahru, Malaysia As an Application Support Specialist, you will play a vital role in ensuring the smooth operation of our trade finance platform and providing exceptional support to our users.- it's only applicable for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Convatec Full time

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Convatec Full time

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

  • Application Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia JP Caliber Full time

    Requirements:Qualifications and at least 3 years experience in Computer Science/Information Technology.Roles & responsibilities: Planning & managing IT projects and exercise prudent project management principles to implement the projects/system enhancements successfully. Supervise the technical team, managing work assignments and skill resources in...